List of Serrala Payments Customers
Serrala
Sudportal 7,
Norderstedt, 22848,
Germany
Norderstedt, 22848,
Germany
49 40 514808
Professional Services
800
$100M
Since 2010, our global team of researchers has been studying Serrala Payments customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Serrala Payments for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Serrala Payments for Payment Processing include: REWE Group, a Germany based Retail organisation with 390000 employees and revenues of $99.10 billion, T-Mobile _x000D_, a United States based Communications organisation with 70000 employees and revenues of $81.40 billion, UWV Netherlands, a Netherlands based Government organisation with 22267 employees and revenues of $48.24 billion, Vodafone Group, a United Kingdom based Communications organisation with 88780 employees and revenues of $43.89 billion, Aegon, a Netherlands based Insurance organisation with 15700 employees and revenues of $32.50 billion and many others.
Contact us if you need a completed and verified list of companies using Serrala Payments, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Serrala Payments customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aegon | Insurance | 15700 | $32.5B | Netherlands | Serrala | Serrala Payments | Payment Processing | 2014 | n/a |
In 2014, Aegon implemented Serrala Payments to manage enterprise Payment Processing within its finance organization. The deployment established Serrala Payments as the primary application for payment orchestration and control across corporate payment workflows.
The implementation emphasized core Payment Processing capabilities including payment capture and orchestration, multi-rail payment routing, automated reconciliation, exception handling, and bank connectivity management. Configuration work included mapping payment formats, defining payment approval workflows, and setting up automated reconciliation rules to align with treasury and accounting practices.
Operational coverage focused on finance functions such as accounts payable, accounts receivable and treasury, centralizing payment governance through segregation of duties, audit trails and standardized exception workflows. The source lists Aegon as a customer of Serrala Payments, no specific ERP or banking vendors were provided, and typical integration patterns for Payment Processing involve direct bank connections and ledger postings to corporate accounting systems.
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Allianz Direct Versicherungs | Insurance | 550 | $55M | Germany | Serrala | Serrala Payments | Payment Processing | 2016 | n/a |
In 2016, Allianz Direct Versicherungs implemented Serrala Payments. The deployment targeted core Payment Processing for the insurance business based in Germany with approximately 550 employees.
Serrala Payments was configured to centralize transaction handling, payment method orchestration, automated reconciliation and settlement workflows, leveraging typical Payment Processing capabilities such as payment routing, exception management and operational reporting. Configuration emphasized modular payment processing capabilities and rules based routing to support insurance premium collections and refunds.
Operational scope included finance, billing and collections teams within Allianz Direct Versicherungs, with rollout focused on corporate payments and customer premium processing across its German operations. Governance adjustments established clear transaction monitoring responsibilities and standardized payment workflows to improve operational control.
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Diergaarde Blijdorp | Leisure and Hospitality | 200 | $20M | Netherlands | Serrala | Serrala Payments | Payment Processing | 2014 | n/a |
In 2014, Diergaarde Blijdorp implemented Serrala Payments for Payment Processing to centralize the zoo's payment acceptance and settlement capabilities. The Serrala Payments deployment was applied across ticketing, on-site retail and membership revenue streams, supporting both point-of-sale and e-commerce transaction capture within the Netherlands leisure and hospitality operation.
The implementation emphasized Payment Processing functional modules common to the category, including omnichannel payment acceptance, PCI-aware tokenization, acquiring orchestration, settlement automation and transaction-level reconciliation to support finance and operations. Configuration work included role-based access controls, transaction reporting and automated reconciliation workflows, aligning front-of-house admissions and retail capture with back-office finance processes and establishing centralized payment governance and operational controls.
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DSW Zorgverzekeraar | Insurance | 650 | $120M | Netherlands | Serrala | Serrala Payments | Payment Processing | 2012 | n/a |
In 2012, DSW Zorgverzekeraar implemented Serrala Payments to introduce an email-based digital payment channel branded as AcceptEmail, placing Serrala Payments in the Payment Processing layer for collections and customer service workflows. The initiative targeted the operational requirement that customers with overdue payments could pay invoices by email, and it positioned Serrala Payments as the primary payment processing application supporting invoice presentment and payment capture from email channels.
The Serrala Payments implementation included payment presentment by email, secure payment authorization and status tracking, automated reconciliation feeds, and configurable dunning and retry workflows consistent with Payment Processing capabilities. Configuration work focused on email invoicing templates, payment confirmation messaging, and ledger-oriented reconciliation rules to align payments received via AcceptEmail with internal receivables workflows.
Serrala Payments was integrated with the customer information system under development for customer service and with the knowledge system being built for all departments that handle customer contacts, enabling agents to initiate email payment requests and to view payment status alongside customer records. Operational coverage explicitly included customer service and all departments with customer-facing contacts, ensuring AcceptEmail payment links and status updates flowed into agent desktops and customer communications channels.
Project governance was led by a functional project leader who managed testers and specifiers, and who concurrently oversaw the customer information system and knowledge system projects while managing the rollout of AcceptEmail from February 2012 to May 2014. Governance activities emphasized specification control, test management, staged deployment to customer contact points, and cross-department coordination to support the Payment Processing implementation across DSW Zorgverzekeraar.
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Eneco | Utilities | 3119 | $14.2B | Netherlands | Serrala | Serrala Payments | Payment Processing | 2016 | n/a |
In 2016, Eneco implemented Serrala Payments, deploying Serrala Payments as its Payment Processing platform for corporate finance functions. The deployment centered on a centralized payments environment serving finance, treasury, and accounts payable at Eneco in the Netherlands.
The implementation focused on standard Payment Processing capabilities including payment initiation and routing, centralized payment orchestration, automated reconciliation workflows, exception handling and audit-ready reporting. Governance was structured around role-based payment approvals, segregation of duties and operational controls to support finance and treasury workflows, with a phased rollout across corporate finance teams.
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Insurance | 300 | $51M | Netherlands | Serrala | Serrala Payments | Payment Processing | 2015 | n/a |
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Banking and Financial Services | 8505 | $1.7B | Sweden | Serrala | Serrala Payments | Payment Processing | 2015 | n/a |
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Education | 250 | $20M | Netherlands | Serrala | Serrala Payments | Payment Processing | 2016 | n/a |
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Communications | 6887 | $6.4B | Netherlands | Serrala | Serrala Payments | Payment Processing | 2016 | n/a |
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Non Profit | 242 | $2M | Netherlands | Serrala | Serrala Payments | Payment Processing | 2016 | n/a |
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Buyer Intent: Companies Evaluating Serrala Payments
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Serrala Payments. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Serrala Payments for Payment Processing include:
- Hg Capital US, a United States based Banking and Financial Services organization with 280 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Serrala Payments Coverage
Serrala Payments is a Payment Processing solution from Serrala.
Companies worldwide use Serrala Payments, from small firms to large enterprises across 21+ industries.
Organizations such as REWE Group, T-Mobile _x000D_, UWV Netherlands, Vodafone Group and Aegon are recorded users of
Serrala Payments for Payment Processing.
Companies using Serrala Payments are most concentrated in Retail, Communications and Government, with adoption spanning over 21 industries.
Companies using Serrala Payments are most concentrated in Germany, United States and Netherlands, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Serrala Payments across Americas, EMEA, and APAC.
Companies using Serrala Payments range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 27.27%, large organizations with 1,001-10,000 employees - 36.36%, and global enterprises with 10,000+ employees - 36.36%.
Customers of Serrala Payments include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Serrala Payments customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Payment Processing.