Meo Servicos De Comunicacoes E Multimedia Technographics
Meo Servicos De Comunicacoes E Multimedia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Meo Servicos De Comunicacoes E Multimedia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Meo Servicos De Comunicacoes E Multimedia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Meo Servicos De Comunicacoes E Multimedia has purchased the following applications: Microsoft SharePoint for Enterprise Content Management in 2020, Gainsight Insided Online Community Platform for Community Management in 2022, Pathwire Mailgun for Transactional Email in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Meo Servicos De Comunicacoes E Multimedia is running and its propensity to invest more and deepen its relationship with Microsoft , Gainsight , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Meo Servicos De Comunicacoes E Multimedia revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Meo Servicos De Comunicacoes E Multimedia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Meo Servicos De Comunicacoes E Multimedia Tech Stack and Enterprise Applications
Meo Servicos De Comunicacoes E Multimedia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Meo Servicos De Comunicacoes E Multimedia deployed Microsoft SharePoint as its Enterprise Content Management platform, using Microsoft SharePoint to manage content on its public website and internal content hubs on meo.pt. The deployment treats Microsoft SharePoint as the central web content management and document management layer for corporate and customer-facing information.
Configuration emphasized SharePoint site collections, document libraries, content types, managed metadata, and search to support structured authoring and publishing. The implementation included content publishing workflows and approval flows typical of Enterprise Content Management, alongside permission models and retention rules to control lifecycle and records management.
Operational coverage focused on marketing and communications for website content authoring, with IT responsible for platform administration and governance. Governance established role based permissions, content approval and taxonomy policies to standardize publishing processes for the public website and internal portals in Portugal.
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Meo Servicos De Comunicacoes E Multimedia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gainsight | Legacy | Gainsight Insided Online Community Platform | Community Management | CRM | n/a | 2022 | 2022 |
In 2022 Meo Servicos De Comunicacoes E Multimedia deployed Gainsight Insided Online Community Platform on its public website as a Community Management solution to host customer-facing discussion and support content for its Portugal subscriber base. The Gainsight Insided Online Community Platform implementation is embedded in Meo’s digital customer portal, providing a centralized community channel that sits alongside existing web services and customer touchpoints.
The scoped implementation emphasizes core community modules common to Community Management platforms, including threaded discussion forums, a searchable knowledge base, member profiles and reputation controls, content moderation workflows, and built-in community analytics for engagement monitoring. Operational responsibilities are concentrated with customer support and digital engagement teams, with governance implemented through role-based moderation, content policies, and staged publishing workflows to manage community contributions and maintain quality.
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Meo Servicos De Comunicacoes E Multimedia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020 Meo Servicos De Comunicacoes E Multimedia implemented Pathwire Mailgun to manage Transactional Email on its public website. The Pathwire Mailgun deployment was scoped to handle website-driven customer communications for Meo's Portugal customer base, positioning the application as the core Transactional Email layer for account notifications, password resets, billing receipts and service alerts.
The implementation of Pathwire Mailgun included configuration of sending domains and authentication, template management, SMTP and HTTP API endpoints, delivery and bounce handling, suppression and unsubscribe lists, and event webhook streams for delivery and engagement events. Mailgun was configured to host and render templates and to centralize message delivery controls so website-triggered workflows could standardize content, throttling and retry logic.
Integration work focused on connecting the website backend to Pathwire Mailgun via API and SMTP for automated triggers originating from customer account, billing and support flows. Operational ownership was aligned to product and operations teams for template governance, suppression management and abuse handling, with technical ownership retaining responsibility for delivery configuration and webhook event processing. The deployment is described as a website-integrated Transactional Email implementation using Pathwire Mailgun rather than a cross-enterprise messaging platform.
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Meo Servicos De Comunicacoes E Multimedia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Meo Servicos De Comunicacoes E Multimedia
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Apps Being Evaluated by Meo Servicos De Comunicacoes E Multimedia Executives
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