Merced, 95340, CA,
United States
Merced County Technographics
Merced County Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Merced County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2114 Merced County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Merced County has purchased the following applications: FIS Global One for Loan Management in 2014, CivicEngage for Citizen Engagement in 2021, Microsoft Azure Monitor for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Merced County is running and its propensity to invest more and deepen its relationship with FIS Global , CivicPlus , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Merced County revenues, which have grown to $523.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Merced County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Merced County Tech Stack and Enterprise Applications
Merced County ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Global One | Loan Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Merced County implemented FIS Global One as a centralized application. The deployment identifies FIS Global One as the county's Loan Management system while also operating as a shared platform for Financial, Human Resources, Payroll and Purchasing activities, ingesting financial, personnel and procurement data.
The implementation configures distinct functional modules for core financial management, payroll processing, human resources administration and procurement controls, with loan accounting and servicing workflows aligned to the Loan Management category. FIS Global One is configured to maintain transactional ledgers, employee records, payroll runs and purchase order life cycles, and to orchestrate internal data flows between those modules to support county fiscal operations.
Operational custody is assigned to the Auditor Controller and Human Resources departments, with county departments using the system for daily financial, personnel and procurement transactions. Data collection and data updates occur every day, creating a daily cadence for accounting, payroll posting and procurement processing across Merced County operations.
Governance centers on departmental stewardship by the Auditor Controller and Human Resources, with processes organized around daily collection and update cycles and role based access to financial and personnel records. The implementation emphasizes consolidated data control within FIS Global One to support county level loan management, accounting, payroll and purchasing workflows without referencing external system integrations.
|
Merced County CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2021 | 2021 |
In 2021, Merced County deployed CivicEngage on its public website, using CivicEngage in the Citizen Engagement category. The deployment centralized citizen facing content, announcements, event listings, and online service request forms within the county web presence. The CivicEngage application provided content management, communication workflows, and citizen engagement capabilities aligned with municipal publishing and subscription functions.
Functional modules implemented included content management for news and alerts, event calendars, email notifications, and online forms consistent with Citizen Engagement platforms. The implementation was operated through the county website and supported editorial workflows and permissions to govern publishing, subscriptions, and community notifications. Operational ownership was oriented to communications and IT teams to manage ongoing content publishing and public information delivery.
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Merced County ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021 Merced County implemented Microsoft Azure Monitor to instrument its public website, deploying Application Performance Management capabilities for web-facing assets. Microsoft Azure Monitor is used to capture telemetry from the county website and to centralize metric collection, log aggregation, and alerting for site reliability and performance visibility.
Deployment focuses on the county website and associated web services, with configuration of telemetry ingestion, metric dashboards, log analytics, and alert rules to support IT operations and digital services teams. The implementation aligns Application Performance Management workflows such as real-time monitoring, incident detection, dashboarding, and operational alerting, and routes monitoring outputs into existing incident response and operational support processes for county web properties.
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Merced County IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Merced County
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Merced County Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||