Mercedes-Benz of Oakland
2915 Broadway,
Oakland, 94611, CA,
United States
Oakland, 94611, CA,
United States
1 510-832-6030
Automotive
Mercedes-Benz of Oakland Technographics
Mercedes-Benz of Oakland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mercedes-Benz of Oakland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Mercedes-Benz of Oakland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mercedes-Benz of Oakland has purchased the following applications: HotlinkHR Compliance for HR Compliance in 2021, myKaarma Scheduler for Online Meeting Scheduling in 2019, CDK Roadster for eCommerce in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mercedes-Benz of Oakland is running and its propensity to invest more and deepen its relationship with HotlinkHR , myKaarma , CDK Global or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mercedes-Benz of Oakland revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mercedes-Benz of Oakland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mercedes-Benz of Oakland Tech Stack and Enterprise Applications
Mercedes-Benz of Oakland HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HotlinkHR | Legacy | HotlinkHR Compliance | HR Compliance | HCM | n/a | 2021 | 2021 |
In 2021, Mercedes-Benz of Oakland deployed HotlinkHR Compliance on their website to address HR Compliance requirements for a 50 employee dealership. The implementation leverages HotlinkHR Compliance as a web-embedded compliance layer to deliver policy distribution, employee acknowledgement tracking, and web-based compliance workflows tailored to dealership operations. Configuration emphasized employee and manager access through the website, sized to the organization and focused on centralizing policy publication and acknowledgment capture.
Deployment architecture centers on a hosted, web-embedded instance of HotlinkHR Compliance integrated into the dealership site to present employee-facing documents and capture attestations. Operational coverage includes HR and site leadership, with governance configured to centralize compliance ownership in HR, apply role based access controls, and automate acknowledgement workflows and audit trail retention within the application. The implementation positions HotlinkHR Compliance to serve core HR Compliance functions such as policy management, centralized recordkeeping, and workflow orchestration for onboarding and ongoing regulatory adherence.
|
Mercedes-Benz of Oakland Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| myKaarma | Legacy | myKaarma Scheduler | Online Meeting Scheduling | Collaboration | n/a | 2019 | 2019 |
In 2019, Mercedes-Benz of Oakland deployed myKaarma Scheduler to provide Online Meeting Scheduling for customer appointments. The implementation targeted dealership customer-facing scheduling, bringing structured appointment management into service lane bookings and showroom consultation scheduling to support front-office and customer appointment management functions.
myKaarma Scheduler was configured as a cloud-hosted scheduling service to manage appointment booking, calendar management, customer self-scheduling, and automated confirmation and reminder communications. The deployment emphasized configuration of time slots, technician and advisor assignment logic, and booking intake forms to capture vehicle and contact details at point of scheduling. Operational ownership was assigned to service and sales operations teams, with governance focused on standardizing appointment intake workflows and staffing schedules to align with the myKaarma Scheduler booking rules.
|
Mercedes-Benz of Oakland eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Roadster | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019 Mercedes-Benz of Oakland deployed CDK Roadster as its eCommerce platform on the dealership website, establishing CDK Roadster as the primary online retail and service channel. The implementation positions the dealership to manage online vehicle merchandising and customer engagement through the website using CDK Roadster, reflecting a focused eCommerce adoption for a 50 person automotive retailer.
The deployment leverages standard eCommerce capabilities associated with CDK Roadster, including online vehicle listings, inventory-driven merchandising, lead capture forms, and customer-facing scheduling and contact workflows. CDK Roadster is implemented to present retail and certified pre-owned inventory, surface pricing and descriptions, and drive inbound sales and service inquiries, aligning site content with showroom availability.
Operational responsibility resides with dealership sales and service functions, with the website acting as the primary consumer touchpoint for parts, service appointments, and vehicle sales leads. Governance is implemented at the dealership level for content updates and storefront configuration, and the configuration of CDK Roadster is oriented to support daily sales and service workflows inside Mercedes-Benz of Oakland rather than enterprise scale orchestrations.
|
Mercedes-Benz of Oakland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Data Management Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2022 | 2022 |
|
|
|
|
|
Tag Management | CRM |
|
2021 | 2021 |
|
Mercedes-Benz of Oakland ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2015 | 2015 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2019 | 2019 |
|
Mercedes-Benz of Oakland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Mercedes-Benz of Oakland
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Mercedes-Benz of Oakland Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mercedes-Benz of Oakland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mercedes-Benz of Oakland digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Mercedes-Benz of Oakland Technographics
Mercedes-Benz of Oakland is a Automotive organization based in United States,
with around 50 employees and annual revenues of $6.0 million.
Mercedes-Benz of Oakland operates a diverse technology stack with applications such as
HotlinkHR Compliance, myKaarma Scheduler and CDK Roadster,
covering areas like HR Compliance, Online Meeting Scheduling and eCommerce.
Mercedes-Benz of Oakland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HotlinkHR, myKaarma and CDK Global.
Mercedes-Benz of Oakland recently adopted applications including
Criteo Commerce Media Platform in 2022, HotlinkHR Compliance in 2021 and Tealium IQ Tag Management in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mercedes-Benz of Oakland’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mercedes-Benz of Oakland’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mercedes-Benz of Oakland technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.