List of myKaarma Scheduler Customers
Long Beach, 90802, CA,
United States
Since 2010, our global team of researchers has been studying myKaarma Scheduler customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased myKaarma Scheduler for Online Meeting Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using myKaarma Scheduler for Online Meeting Scheduling include: Mercedes-Benz of Oakland, a United States based Automotive organisation with 50 employees and revenues of $6.0 million, BMW of Bayside, a United States based Automotive organisation with 50 employees and revenues of $5.0 million, Mercedes-Benz of San Juan, a United States based Automotive organisation with 30 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using myKaarma Scheduler, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The myKaarma Scheduler customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BMW of Bayside | Automotive | 50 | $5M | United States | myKaarma | myKaarma Scheduler | Online Meeting Scheduling | 2015 | n/a |
In 2015, BMW of Bayside implemented myKaarma Scheduler, deploying the myKaarma Scheduler Online Meeting Scheduling application to manage service appointment booking and repair scheduling within the dealership. The deployment targeted front line service operations, bringing structured appointment workflows to service advisors and lot management staff.
Configured capabilities emphasized appointment scheduling, calendar management, automated reminders, customer communication, and payment capture consistent with Online Meeting Scheduling functionality. The implementation linked scheduling events to repair orders and parts ordering workflows, enabling end to end coordination between booking and shop operations.
Integrations included CDK Global for invoicing and dealer management data exchange as documented in operational notes, with MyKaarma used for communications and payment handling. Operational coverage spanned service advisors and lot manager functions, with day to day activities from 2016 to 2019 including detailed customer issue capture on repair orders, parts ordering, scheduling repairs and service appointments, sending invoices via CDK Global and MyKaarma, and structured follow ups across internal departments and third party services. Reported outcomes in the notes included increased sales from upselling services driven by the integrated scheduling and communication workflows.
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Mercedes-Benz of Oakland | Automotive | 50 | $6M | United States | myKaarma | myKaarma Scheduler | Online Meeting Scheduling | 2019 | n/a |
In 2019, Mercedes-Benz of Oakland deployed myKaarma Scheduler to provide Online Meeting Scheduling for customer appointments. The implementation targeted dealership customer-facing scheduling, bringing structured appointment management into service lane bookings and showroom consultation scheduling to support front-office and customer appointment management functions.
myKaarma Scheduler was configured as a cloud-hosted scheduling service to manage appointment booking, calendar management, customer self-scheduling, and automated confirmation and reminder communications. The deployment emphasized configuration of time slots, technician and advisor assignment logic, and booking intake forms to capture vehicle and contact details at point of scheduling. Operational ownership was assigned to service and sales operations teams, with governance focused on standardizing appointment intake workflows and staffing schedules to align with the myKaarma Scheduler booking rules.
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Mercedes-Benz of San Juan | Automotive | 30 | $4M | United States | myKaarma | myKaarma Scheduler | Online Meeting Scheduling | 2014 | n/a |
In 2014 Mercedes-Benz of San Juan implemented myKaarma Scheduler as its Online Meeting Scheduling application to support service appointment booking, confirmation, and follow up workflows. The deployment targeted the dealership service desk and loaner vehicle coordination functions, and the implementation was used to assist customers with setting up service appointments, confirming appointments, and scheduling special order parts appointments for SOP workflows.
myKaarma Scheduler was configured to manage appointment slots, customer-facing booking flows, and reminder communications, aligning scheduling activities with front desk cashiering and call handling. Standard Online Meeting Scheduling capabilities were applied including calendar management, automated confirmations and reminders, and appointment type configuration for service, warranty follow up, and loaner vehicle handoffs. Operational tasks documented in the implementation included running credit card payments, creating payment receipts, and generating monthly operational reports tied to scheduled services.
The Scheduler was operated alongside CDK, CRM, MPI, and existing myKaarma software to maintain customer records and service job documentation, with data flows used to populate MPIs and to route customer inquiries to appropriate personnel. Operational coverage included the Service Department, Loaner Vehicle Department, and front desk cashiering, and the system supported transfer of calls, message taking, faxing and emailing as part of appointment management.
Governance focused on front desk processes for appointment confirmation, follow up call schedules, and SOP scheduling procedures, with responsibilities assigned to service advisors for calendar management and to cashier personnel for payment capture. The implementation emphasized procedural alignment between scheduling, customer communications, and day to day service operations to ensure consistent handling of appointments and related administrative activities.
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Buyer Intent: Companies Evaluating myKaarma Scheduler
- UVeye, a United States based Automotive organization with 200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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