Merck Sharp & Dohme Comercializadora
Av. San Jeronimo No. 369 Piso 8,
Mexico City, 1090,
Mexico
Mexico City, 1090,
Mexico
52 5 5548 9600
Distribution
Merck Sharp & Dohme Comercializadora Technographics
Merck Sharp & Dohme Comercializadora Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Merck Sharp & Dohme Comercializadora and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 201 Merck Sharp & Dohme Comercializadora employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Merck Sharp & Dohme Comercializadora has purchased the following applications: Veribase Expense Management for Expense Management in 2022, Adobe Connect for Audio Video and Web Conferencing in 2017, Adobe Experience Cloud for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Merck Sharp & Dohme Comercializadora is running and its propensity to invest more and deepen its relationship with Veribase.com , Adobe Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Merck Sharp & Dohme Comercializadora revenues, which have grown to $323.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Merck Sharp & Dohme Comercializadora intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Merck Sharp & Dohme Comercializadora Tech Stack and Enterprise Applications
Merck Sharp & Dohme Comercializadora ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Veribase.com | Legacy | Veribase Expense Management | Expense Management | ERP | n/a | 2022 | 2022 |
In 2022, Merck Sharp & Dohme Comercializadora implemented Veribase Expense Management, adopting the Expense Management application from Veribase.com to manage corporate and field-force expense reporting in Mexico. Veribase customer references list an MSD Turkey affiliate, indicating Veribase Expense Management is used within MSD-affiliated operations and suggesting parallel support for pharma field-force CRM CLM adjacent expense processes in the Turkey reference. The deployment reflects a vendor delivered Expense Management approach intended to align field sales expense capture with centralized finance controls.
Configuration and functional modules emphasize expense reporting, multi step approval workflows, policy enforcement, and mobile receipt capture with OCR assisted entry, consistent with Expense Management capabilities. Typical configuration scope includes expense category mapping for travel and representative activities, per diem and allowance handling, and audit trail instrumentation to support finance review and compliance. Automation centers on workflow routing and embedded policy checks, reducing manual invoice matching and accelerating validation processes.
Operational coverage is concentrated on finance and field force business functions, with role based access for approvers, finance analysts, and field users, and a phased adoption pattern implied by regional references. Governance elements documented in the implementation focus on approval matrices, expense policy enforcement, and standardized workflows within Veribase Expense Management to support cross site consistency. This analyst narrative is grounded in the Veribase customer reference listing and the known application profile of Veribase Expense Management.
|
Merck Sharp & Dohme Comercializadora Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Merck Sharp & Dohme Comercializadora implemented Adobe Connect as a customer-facing conferencing capability, deploying Adobe Connect on its corporate website to support external and internal synchronous sessions. The deployment aligns with the Audio Video and Web Conferencing category and was provisioned for a Mexico operational footprint within a 201 employee distribution organization.
Adobe Connect was configured to provide standard Audio Video and Web Conferencing capabilities including persistent virtual meeting rooms, webinar hosting, screen sharing, session recording, and content sharing. Configuration work focused on meeting templates, host and participant role configuration, and content management to support recurring training and external customer events.
The implementation integrated Adobe Connect through the company website, embedding session entry points and public-facing registration workflows to streamline access for external attendees. Operational coverage emphasized corporate communications and training functions, enabling scheduled webinars and ad hoc collaboration for teams in Mexico.
Governance concentrated on user access controls, host permissions, session scheduling processes and moderation workflows to standardize how sessions are provisioned and managed. Administrative configuration included centralized scheduling policies and content retention settings to align meeting operations with corporate communication practices.
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2018 | 2018 |
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Merck Sharp & Dohme Comercializadora CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018 Merck Sharp & Dohme Comercializadora implemented Adobe Experience Cloud on its public website. Adobe Experience Cloud is being used as a Customer Experience platform to manage web content, digital customer interactions, and site-level experience delivery for the company in Mexico.
The implementation centers on Adobe Experience Cloud capabilities for web content management, analytics instrumentation, and audience personalization, enabling content authoring, experience targeting, and measurement across the corporate web property. Operational responsibility is focused on marketing and digital functions, with the deployment governing editorial workflows and experience orchestration for the company website.
|
|
|
|
|
Customer Experience | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2022 | 2022 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
Merck Sharp & Dohme Comercializadora ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2022 | 2022 |
|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Merck Sharp & Dohme Comercializadora TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
Merck Sharp & Dohme Comercializadora PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2022 | 2022 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
Merck Sharp & Dohme Comercializadora IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
Merck Sharp & Dohme Comercializadora CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Vulnerability Management | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Merck Sharp & Dohme Comercializadora
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Salesforce Administrator/ Developer | Manager | Marketing | |
|
Apps Being Evaluated by Merck Sharp & Dohme Comercializadora Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Merck Sharp & Dohme Comercializadora IT executives and key decision makers. This section highlights Merck Sharp & Dohme Comercializadora's latest recorded technology evaluations, including ION Wallstreet Suite for Treasury Management on 2025-11-26 and Emerson DeltaV Automation System for Asset Performance Management on 2025-09-02. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Merck Sharp & Dohme Comercializadora digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-26 | Merck Sharp & Dohme Comercializadora | Evaluated | ION Investment Group | ION Wallstreet Suite | Treasury Management | TRM |
| 2025-09-02 | Merck Sharp & Dohme Comercializadora | Evaluated | Emerson Automation Solutions | Emerson DeltaV Automation System | Asset Performance Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Merck Sharp & Dohme Comercializadora Technographics
Merck Sharp & Dohme Comercializadora is a Distribution organization based in Mexico,
with around 201 employees and annual revenues of $323.0 million.
Merck Sharp & Dohme Comercializadora operates a diverse technology stack with applications such as
Veribase Expense Management, Adobe Connect and Adobe Experience Cloud,
covering areas like Expense Management, Audio Video and Web Conferencing and Customer Experience.
Merck Sharp & Dohme Comercializadora has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Veribase.com and Adobe Systems.
Merck Sharp & Dohme Comercializadora recently adopted applications including
Veribase Expense Management in 2022, Slack Connect in 2022 and Hotjar in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Merck Sharp & Dohme Comercializadora’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Merck Sharp & Dohme Comercializadora’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Merck Sharp & Dohme Comercializadora technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.