AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Mercy Community Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TechnologyOne Legacy TechnologyOne ERP ERP Financial ERP Financial Management n/a 2020 2020
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TechnologyOne Legacy TechnologyOne HR and Payroll Payroll, Core HR HCM n/a 2020 2020
Recruiting, Applicant Tracking System HCM 2020 2020
Workforce Scheduling HCM 2021 2021
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Health Metrics Legacy Health Metrics eCase Home Care Management ERP Services and Operations n/a 2024 2025
In 2024 Mercy Community Australia implemented Health Metrics eCase. The deployment targeted Home Care Management across residential aged care and an expanding home care division in Queensland, centralising client records to improve reporting and compliance. Health Metrics eCase was configured to provide a unified client master record and to support core Home Care Management capabilities, including care planning, clinical documentation, rostering and scheduling, case management workflows and consolidated reporting for regulatory compliance. The implementation emphasized clinical and operational workflows, embedding electronic care plans and event documentation to reduce duplicate record keeping between residential and community teams. The program delivered a single application instance as the authoritative client record for services operating in Queensland, covering residential aged care sites and mobile home care operations. Rollout was staged to align clinical staff and home care coordinators, and governance adjustments focused on centralized record ownership, standardized care workflows and consolidated reporting responsibilities. Outcomes explicitly reported include reduced duplication of client records, better real-time reporting for operational and compliance teams, and improved readiness for Support at Home reforms.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Enterprise Content Management Content Management 2024 2024
Web Content Management Content Management 2020 2020
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2021 2021
Marketing Automation CRM 2020 2020
Tag Management CRM 2020 2020
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2019 2019
Application Performance Management ITSM 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2020 2020
Cloud Storage IaaS 2023 2023
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2024 2024
Domain Name System (DNS) IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2020 2020
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
IT Decision Makers and Key Stakeholders at Mercy Community
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Mercy Community Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Mercy Community Technographics

Mercy Community is a Non Profit organization based in Australia, with around 650 employees and annual revenues of $200.0 million.

Mercy Community operates a diverse technology stack with applications such as TechnologyOne ERP, TechnologyOne HR and Payroll and Health Metrics eCase, covering areas like ERP Financial, Payroll, Core HR and Home Care Management.

Mercy Community has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as TechnologyOne and Health Metrics.

Mercy Community recently adopted applications including Health Metrics eCase in 2024, Dropbox Business in 2024 and BugSnag in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Mercy Community’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Mercy Community’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Mercy Community technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.