Merrick Pet Care, Inc
101 SE 11th Ave Ste 200,
Amarillo, 79101, TX,
United States
Amarillo, 79101, TX,
United States
1 800-664-7387
Consumer Packaged Goods
Merrick Pet Care, Inc Technographics
Merrick Pet Care, Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Merrick Pet Care, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 620 Merrick Pet Care, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Merrick Pet Care, Inc has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2021, JobMatch ApplicantPro for Applicant Tracking System in 2015, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Merrick Pet Care, Inc is running and its propensity to invest more and deepen its relationship with Microsoft , JobMatch , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Merrick Pet Care, Inc revenues, which have grown to $485.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Merrick Pet Care, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Merrick Pet Care, Inc Tech Stack and Enterprise Applications
Merrick Pet Care, Inc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2021 | 2022 |
In 2021 Merrick Pet Care, Inc implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform, replacing Microsoft Dynamics AX. The deployment served as a company wide initiative to consolidate finance, manufacturing, inventory, and order processing under a single Microsoft cloud ERP instance.
Microsoft Dynamics 365 for Finance and Operations was configured to support manufacturing and supply chain capabilities, inventory management, and transactional order flows. Functional workstreams included manufacturing operations support, safety stock calculation and journals covering over 750 products and 32,000 rows of data, EDI processing, purchase order processing, transfer order processing, and sales order processing, alongside analytics and Excel based pivot dashboards for inventory and sales trend analysis.
Integrations and operational coverage focused on EDI transaction handling and coordination of operations integration for a merger with the parent company, with the platform used across IT, manufacturing, supply chain, procurement, sales, and finance teams. The implementation emphasized end to end transactional consistency inside Microsoft Dynamics 365 for Finance and Operations and alignment of inventory and production planning data with financial records.
Governance and rollout activities included UAT testing, employee training and workshops led by internal IT business analysts, maintenance of quality procedures, and documentation for ongoing support. Explicit outcomes from the program included completion of a $7 million project and the creation of advanced analytics and a safety stock journal to standardize inventory control.
|
Merrick Pet Care, Inc HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobMatch | Legacy | JobMatch ApplicantPro | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015 Merrick Pet Care, Inc implemented JobMatch ApplicantPro as its Applicant Tracking System on its public career site, embedding the JobMatch ApplicantPro application to capture candidate applications directly through the company website. The deployment is focused on web-based career site integration and applicant intake, using the JobMatch ApplicantPro front end to centralize job postings and initial screening workflows for online applicants.
Configuration emphasizes core Applicant Tracking System capabilities, including job requisition posting to the public careers page, structured online application forms, candidate profile and resume ingestion, status tracking through defined hiring stages, and communication templates for candidate notifications. The implementation aligns with standard ATS workflows for screening, interview scheduling, and recruiter and hiring manager collaboration, with configurable pipelines and role-based access controls.
Operational coverage centers on corporate recruiting and human resources functions, supporting hiring managers and talent acquisition teams across Merrick Pet Care, Inc, with the career site serving as the primary source of external candidate flow. Integration scope is explicitly the company website where JobMatch ApplicantPro is instrumented for application submission and vacancy display, enabling a consolidated candidate database within the JobMatch ApplicantPro environment.
Governance is organized around recruiter and hiring manager permissions, requisition approval workflows, and audit-ready applicant records to support hiring controls and compliance needs. Rollout and ongoing use are oriented to sustain web-based applicant intake, standardized selection stages, and centralized recruiter management within the JobMatch ApplicantPro Applicant Tracking System.
|
Merrick Pet Care, Inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Merrick Pet Care, Inc implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website. The company deployed the solution as part of its Chatbots and Conversational AI capability to capture real-time customer conversations and support online shoppers. This implementation establishes a web-based customer communication channel directly on merrickpetcare.com.
The deployment uses the Salesforce Chat web chat widget and standard conversational features common to Chatbots and Conversational AI, including proactive chat invitations, queue management, canned responses, and browser-based agent handling. Configuration focused on session routing and chat transcript capture to the Salesforce Chat environment, enabling agents to manage multiple concurrent sessions. Automation elements align with typical conversational workflows such as predefined response templates and handoff to live agents.
Operational coverage centers on customer service and e-commerce touchpoints on the corporate website, providing a single channel for online support interactions. Governance emphasis was on standardizing chat handling workflows and agent console usage to ensure consistent response procedures across customer service staff. Salesforce Chat (formerly Salesforce Live Agent) serves as the canonical web chat solution in this deployment.
|
Merrick Pet Care, Inc Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2015 | 2015 |
|
Merrick Pet Care, Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Merrick Pet Care, Inc Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
Merrick Pet Care, Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Merrick Pet Care, Inc ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2020 | 2020 |
|
Merrick Pet Care, Inc TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
Merrick Pet Care, Inc PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Apps Development | PaaS |
|
2016 | 2016 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
Merrick Pet Care, Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Database Management | IaaS |
|
2015 | 2015 |
|
Merrick Pet Care, Inc CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Merrick Pet Care, Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CFO | CXO | Finance | |
|
|
|
VP of Finance and Controller | VP | Finance | |
|
|
|
Senior IT Manager | Manager | IT | |
|
|
|
Lead IT Operations Administrator | Manager | IT | |
|
|
|
Information Technology Development Manager | Manager | IT | |
|
Apps Being Evaluated by Merrick Pet Care, Inc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Merrick Pet Care, Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Merrick Pet Care, Inc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Merrick Pet Care, Inc Technographics
Merrick Pet Care, Inc is a Consumer Packaged Goods organization based in United States,
with around 620 employees and annual revenues of $485.0 million.
Merrick Pet Care, Inc operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, JobMatch ApplicantPro and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Merrick Pet Care, Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, JobMatch and Salesforce.
Merrick Pet Care, Inc recently adopted applications including
Microsoft Dynamics 365 for Finance and Operations in 2021, CrownPeak DXP in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Merrick Pet Care, Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Merrick Pet Care, Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Merrick Pet Care, Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.