Morden, SM4 5DX,
United Kingdom
Merton Council Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Merton Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2474 Merton Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Merton Council has purchased the following applications: Infor FMS Masterpiece for ERP Financial in 2010, Microsoft SharePoint for Enterprise Content Management in 2017, Granicus govDelivery for Citizen Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Merton Council is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , Granicus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Merton Council revenues, which have grown to $326.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Merton Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor FMS Masterpiece | ERP Financial | ERP Financial Management | n/a | 2010 | 2010 |
In 2010 Merton Council implemented Infor FMS Masterpiece, using Infor FMS Masterpiece as its ERP Financial system. The installation is recorded as Infor Masterpiece v4.0.0811.2303386 and serves as the council's primary finance application.
The deployment supports core finance functions consistent with an ERP Financial system, including general ledger, accounts payable, accounts receivable, and budget control workflows, configured for 75 core finance users and approximately 560 ad hoc users. Infor FMS Masterpiece operates alongside Proactis Purchase To Pay for procurement and invoice handling, and ASH Debtors v7.0.4.208 for debtor management.
Integrations are explicitly in place between Infor FMS Masterpiece and Proactis Purchase To Pay, enabling purchase to pay orchestration, and between Infor FMS Masterpiece and ASH Debtors for accounts receivable processes. Operational coverage is focused on the finance department across council operations, supporting procurement to payment and debtor lifecycle workflows.
Governance and commercial terms are managed on rolling 12 month contracts, there were no planned software upgrades at the time of reporting, and the council issued an OJEU notice to procure a new ERP on 4.7.2014 and is assessing tenders. The named applications in the council's finance landscape are Infor FMS Masterpiece, Proactis Purchase To Pay, and ASH Debtors.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus govDelivery | Citizen Engagement | CRM | n/a | 2020 | 2020 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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