Messa
1475 Kendale Blvd,
East Lansing, 48823, MI,
United States
East Lansing, 48823, MI,
United States
1 800-336-0013
Insurance
Messa Technographics
Messa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Messa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Messa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Messa has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2005, Oracle PeopleSoft HCM for Core HR in 2008, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Messa is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Momentive (formerly SurveyMonkey) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Messa revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Messa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Messa Tech Stack and Enterprise Applications
Messa ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2005 | 1989 |
In 2005, Messa implemented Oracle E-Business Suite to consolidate core finance activities under an ERP Financial platform. The deployment was scoped to support finance and claims accounting for the company’s United States operations, sized for an organization of roughly 300 employees, and aligned to established application lifecycle responsibilities for analysis, development, testing, implementation, and maintenance.
The Oracle E-Business Suite implementation focused on standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, fixed assets, and cash management, with configuration work to align chart of accounts, period close workflows, and role based access for finance and claims teams. Operationalization included configuration and testing of batch and transactional financial processes and integration points into existing reporting and end user computing practices.
Integration work explicitly connected Oracle E-Business Suite to a set of existing internal systems, including PeopleSoft modules for NAP, Benefits, eRecruit, Time and Labor, Human Resources, and EBIS, Official Family Online and Offline Systems built on PowerBuilder, the Group 1 database environment, End User Computing via COGNOS, MESSA Claims Online powered by Synergist, the MESSA Claims System User Routine, and the Campaign Management System. These interfaces supported claims accounting feeds, benefits accounting, payroll and time and labor cost allocations, and consolidated reporting feeds into COGNOS.
Governance followed a sustained application lifecycle model, with centralized ownership for finance application configuration and a cross functional support model for claims, HR, and reporting stakeholders. Implementation and ongoing maintenance practices emphasized formal testing, staged deployments, and coordination between application owners and end user computing teams to manage workflows and reporting dependencies.
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Messa HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2008 | 2001 |
In 2008 Messa implemented Oracle PeopleSoft HCM as its Core HR platform, establishing a centralized system of record for employee data and HR processes across the organization. The implementation targeted core human resources functions including employee records, benefits administration, payroll and eligibility workflows that support Messa’s insurance business functions for claims, finance and billing.
Configuration and architecture work for Oracle PeopleSoft HCM emphasized modular PeopleSoft HRMS capabilities aligned to Core HR needs, with explicit configuration of benefits and payroll modules and business process workflows for eligibility and benefits administration. Deployment practices reflected an enterprise systems integration approach, with teams building automated unit testing and automated build processes and designing for service-oriented architecture to enable progressive elaboration of system integrations.
Integrations for the Oracle PeopleSoft HCM deployment included connection points with FDM, a SharePoint intranet, CRM tooling and business intelligence and multi-dimensional database reporting platforms, enabling HR data to feed payroll, finance and reporting workflows. Operational coverage spanned HR, payroll, finance and claims administration groups and was executed in an IT organization that operates within a union environment.
Governance and delivery practices were driven by internal IT leadership that led enterprise project teams, managed business expectations and aligned initiatives with compliance and cyclical processes. After the initial deployment the organization established agile delivery practices, formally creating a Scrum team in 2010 and rolling out standardized agile processes, continuous deployment vision, and automated regression testing practices while building a business analyst team that has been a source of internal promotions.
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Messa Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Messa deployed Microsoft 365. Messa implemented Microsoft 365 as a Collaboration platform to centralize email, document collaboration, and real-time team communication for its roughly 300 employees in the United States.
The Microsoft 365 deployment emphasized core productivity services native to the suite, including Exchange Online for organizational email, SharePoint Online for document libraries and versioning, and Microsoft Teams for chat and meetings, aligning with Collaboration functional workflows such as shared mailboxes, co-authoring, and channel-based coordination. Configuration work included tenant-level provisioning, user account and license management, and policy-driven access controls to match a mid-market insurance operational profile.
Operational coverage spanned business functions common to an insurance organization, including claims, underwriting, and finance, supporting both office and remote users across departments. Governance measures described for the rollout included retention and compliance settings, phased departmental onboarding, and standardization of collaboration templates, and public site references indicate Microsoft 365 components are referenced on Messa's website.
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Messa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Messa TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Payment Integrity | TRM |
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2021 | 2021 |
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Messa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Messa CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Messa
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Disability Benefit Analyst | Manager | Finance | |
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IT Manager | Manager | IT | |
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CFO and Division Director for Internal Operations | Director | Finance | |
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Apps Being Evaluated by Messa Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Messa IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Messa digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Messa Technographics
Messa is a Insurance organization based in United States,
with around 300 employees and annual revenues of $150.0 million.
Messa operates a diverse technology stack with applications such as
Oracle E-Business Suite, Oracle PeopleSoft HCM and Microsoft 365,
covering areas like ERP Financial, Core HR and Collaboration.
Messa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Microsoft.
Messa recently adopted applications including
Momentive SurveyMonkey in 2021, Zelis Payment Integrity in 2021 and Salesforce Marketing Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Messa’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Messa’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Messa technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.