New York, 10016, NY,
United States
Metropolitan Bank Holding Corp. Technographics
Metropolitan Bank Holding Corp. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Metropolitan Bank Holding Corp. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 202 Metropolitan Bank Holding Corp. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Metropolitan Bank Holding Corp. has purchased the following applications: Fiserv Dovetail for Payment Processing in 2021, EmPower Learning for Learning and Development in 2019, GoDaddy for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Metropolitan Bank Holding Corp. is running and its propensity to invest more and deepen its relationship with Fiserv , EmPower Solutions , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Metropolitan Bank Holding Corp. revenues, which have grown to $63.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Metropolitan Bank Holding Corp. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Metropolitan Bank Holding Corp. Tech Stack and Enterprise Applications
Metropolitan Bank Holding Corp. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Dovetail | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021 Metropolitan Bank Holding Corp. implemented Fiserv Dovetail on its public website to handle online payment interactions, deploying the solution as its Payment Processing capability for customer-facing transactions. Metropolitan Bank Holding Corp. uses Fiserv Dovetail for Payment Processing to support online payment capture and gateway functions tied to its web channel, aligning the application name Fiserv Dovetail with the bank's digital payments surface.
The implementation concentrated on typical Payment Processing modules, including payment gateway orchestration, transaction routing and tokenization, and online checkout integration, with Fiserv Dovetail providing the orchestration layer for web-originated transactions. Configuration work focused on embedding payment flows into the site, securing cardholder data through tokenization patterns common to payment platforms, and implementing transaction logging and settlement-ready transaction records.
Operational coverage was centered on the public website and digital channels, drawing coordination between digital banking front-end teams and payments operations for reconciliation and exception handling. Governance changes emphasized operational ownership for online payment channels, with IT responsible for ongoing configuration and security posture, and payments operations responsible for settlement workflows and troubleshooting of web-initiated transactions.
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Metropolitan Bank Holding Corp. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EmPower Solutions | Legacy | EmPower Learning | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019, Metropolitan Bank Holding Corp. implemented EmPower Learning for information security and staff security awareness training across its New York operations. EmPower Learning was deployed from vendor EmPower Solutions under the Learning and Development category to centralize security awareness curriculum and compliance tracking.
The implementation focused on security awareness training modules, learner assignment and completion tracking, and role based enrollment workflows consistent with a learning management approach. EmPower Learning provided reporting capabilities and automated annual refresher scheduling, enabling program administrators to configure course cadences and monitor completion statuses at the employee level.
Operational coverage was concentrated on the bank's New York sites and touched information security and compliance functions, with HR and line managers using the platform for enrollment and evidence collection. Reporting and automated refresher functionality were used to improve tracking and annual refresher compliance, supporting the bank's compliance reputation.
Governance was structured around scheduled refresher workflows and centralized reporting to compliance stakeholders, with training records maintained in EmPower Learning to support audit and regulatory review. The configuration emphasized repeatable assignment rules and periodic reporting, aligning learning administration with the bank's security and compliance processes.
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Metropolitan Bank Holding Corp. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Metropolitan Bank Holding Corp. began using GoDaddy to host its public website. GoDaddy serves as the Application Hosting and Computing Services provider for the bank's corporate web presence and customer-facing digital channels, supporting metropolitanbankny.com with domain and hosting services.
The implementation uses common Application Hosting and Computing Services capabilities, including web server hosting, DNS management, TLS SSL certificate provisioning, and domain registration and renewal management through GoDaddy. Configuration covers site content deployment workflows and hosting plan settings managed via GoDaddy's control interfaces, positioning GoDaddy as the authoritative provider for the bank's public web infrastructure.
Operational ownership is centered on corporate digital channels and IT for certificate lifecycle and domain administration, with marketing responsible for site content updates. No explicit integrations with core banking platforms or third-party back-office systems are documented in the source, indicating the scope is primarily the external website and its availability, security, and domain governance under the Application Hosting and Computing Services arrangement.
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Metropolitan Bank Holding Corp. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Metropolitan Bank Holding Corp.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Metropolitan Bank Holding Corp. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-08 | Metropolitan Bank Holding Corp. | Evaluated | Coupa Software | Coupa Procurement | Procurement | Procurement |