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Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Metropolitan Transit System Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP SAP ERP ECC 6.0 SAP S/4 HANA ERP Financial ERP Financial Management n/a 2015 2015
In 2015, Metropolitan Transit System began an implementation of SAP S/4 HANA for core financials, deploying the solution as its ERP Financial platform. The project is explicitly framed as an upgrade from SAP ERP ECC 6.0 and carried forward SAP-centric governance and operations to the SAP S/4 HANA application to centralize financial management and budgeting capabilities. The implementation footprint included a multi-system landscape with more than 10 production systems and 20 development systems, running SAP S/4 HANA alongside ECC, CRM, and BW on HANA. Functional modules and capabilities implemented or managed include FI, CO, MM, PM for asset management, CRM, IM, and LO, plus budgetary controls using PBF and embedded Fiori transactional and custom apps for end-user transaction processing and analytics. Architecturally the estate combined HANA 2.0 and SQL Server databases on SUSE Linux and Windows Server, with middleware and integration layers such as SAP Cloud Connector for Fiori DevOps, Solution Manager, Portal, Mobility SMP, Content Server, and Business Objects for BI. The program explicitly managed security and authorizations using Central User Administration and SSO certificates, and maintained interfaces and integrations with disparate applications to support transit operations across MTS services. Governance and operational controls centered on full software lifecycle management, support SLA oversight for functional and technical services partners, and technical roadmapping for an S/4 readiness and migration program. Readiness activities included ATC checks, vendor conversion validation, SI checks, Fiori enablement, and change management, and the technical team reported zero unplanned SAP downtime since the 1/1/2016 go live, reflecting operational stability following the 2016 greenfield go-live and subsequent BW on HANA and FI budget analytics initiatives.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ADP Legacy ADP Vantage HCM Core HR HCM n/a 2019 2019
In 2019 Metropolitan Transit System implemented ADP Vantage HCM as its Core HR platform. The rollout focused on the Human Resources department, a 17-person team that includes a four-person Benefits and Compensation unit administering benefits for more than 1,600 active employees within a 2,200 employee transit agency. ADP Vantage HCM was configured to support core benefits administration, compensation management, leave management including state and federal leave workflows, and HRIS reporting capabilities. The implementation emphasized benefits enrollment orchestration, reconciliation of monthly benefit carrier invoices, maintenance of retiree HRA programs, and processing of payroll authorities and salary administration transactions. Operational integrations center on exchanging electronic enrollment and reconciliation files with external benefit carrier web portals and maintaining synchronized employee records in external carrier databases. The Benefits and Compensation team continued to produce HRIS-compatible reports and electronic files for carriers, and the system supports routine tasks such as new hire benefits orientation, claims liaison activities, and collection of compensation survey statistics. Governance changes included formalizing open enrollment coordination, enforcing compliance with multiple collective bargaining agreements, and centralizing leave eligibility and FMLA intake within ADP Vantage HCM. The implementation provided an integrated benefits solution that streamlines benefits workflows and reporting, while the Benefits and Compensation Analyst role retained responsibility for detailed data reconciliation and specialized reporting using HRIS exports and advanced spreadsheet techniques.
Workforce Management HCM 2010 2010
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Enterprise Asset Management Enterprise Asset Management ERP Services and Operations n/a 2015 2015
In 2015, Metropolitan Transit System implemented SAP Enterprise Asset Management as part of a broader SAP ECC enh7 environment. The deployment integrated Enterprise Asset Management with core SAP modules to support maintenance, procurement, HR, finance, and customer service functions across MTS operations. The implementation centered on SAP Enterprise Asset Management capabilities including work order and planned maintenance administration, functional location and equipment configuration, and measuring point configuration. Configuration work extended into Materials Management for procurement, MRP and warehouse management, HRCM for minimaster and organizational structure, CRM for case management and service center integration, and FI for funds management, grants management and NewGL functional needs. Integrations were explicitly built between ECC, CRM and other MTS systems, with the Business Systems Analyst role supporting interfaces, data conversion and Extract Transform Load activities and process chains for Business Warehouse. The scope covered end to end functional flows for EAM driven maintenance and asset records, procurement to pay, HR role and authorization assignment, and CRM case handling tied back to asset and work order records. Governance and operationalization included use of SAP transport change management, workflow approvals configuration, and comprehensive testing practices including unit, integration and regression testing. Implementation deliverables included procedural manuals, training content, test plans and ongoing configuration management, with business process analysis and cross functional liaison responsibilities embedded in IT and departmental operations.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2015 2015
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2020 2020
Data Management Platform CRM 2020 2020
Data Management Platform CRM 2020 2020
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017
IT Decision Makers and Key Stakeholders at Metropolitan Transit System
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Metropolitan Transit System Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Metropolitan Transit System IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Metropolitan Transit System digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Metropolitan Transit System Technographics

Metropolitan Transit System is a Transportation organization based in United States, with around 2200 employees and annual revenues of $600.0 million.

Metropolitan Transit System operates a diverse technology stack with applications such as SAP S/4 HANA, ADP Vantage HCM and SAP Enterprise Asset Management, covering areas like ERP Financial, Core HR and Enterprise Asset Management.

Metropolitan Transit System has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP and ADP.

Metropolitan Transit System recently adopted applications including Freshservice in 2022, Insightly Unbounce Conversion Intelligence Platform in 2021 and Intuit Mailchimp in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Metropolitan Transit System’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Metropolitan Transit System’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Metropolitan Transit System technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.