Apps Run The World

Metropolitan Transportation Authority Digital Transformation Initiatives

Apps Run The World

About the Customer

The Metropolitan Transportation Authority (MTA), a public-benefit corporation chartered by the New York State Legislature in 1965, is North America's largest transportation network, serving 15.1 million people in the 5,000-square-mile area from New York City through Long Island, southeastern New York State, and Connecticut.

Scope and Challenges

New York Metropolitan Transportation Authority (MTA) has selected Infor Enterprise Asset Management software (EAM), in conjunction with Bentley Systems, Incorporated, to standardize the management of assets throughout the organization.

The MTA's initial deployment will start out with a limited Software-as-a-Service (SaaS) model that will provide the MTA with the ability to shift the MTA's immediate needs for EAM implementation from an on-premises to a cloud hosting model. By initially implementing the SaaS cloud model, the MTA can anticipate a reduction in capital IT expenditures through the elimination of hardware procurement and server maintenance for that implementation.

In addition to Infor EAM, the New York MTA will also implement Infor ION, a purpose-built middleware system to help ensure a smooth transition from the MTA's legacy systems. Infor Dynamic Enterprise Performance Management (d/EPM) will also be utilized to deliver comprehensive analytics that creates more informed decisions for the PMO by providing integrated compliance, budgeting, planning, and KPI dashboards.

Outcome and Implications

The MTA's objective in making this EAM investment is to empower all levels of the MTA by providing more informed, transparent and data-driven decision-making. This will, in turn, help the organization optimize the use of resources and lower the cost of operations while enhancing the safety and reliability of the infrastructure. Infor EAM will provide MTA users with analytical tools needed to handle all maintenance, strategic planning and reliability initiatives throughout the organization


"The transportation industry represents a unique challenge when it comes to asset management. As timing is such a vital factor to the success of our objectives, we sought to enhance the asset management system that drives our organization. With Infor, we are able to structure an approach to improve asset reliability, reduce waste and achieve greater control over our diverse set of assets. Working with Infor will allow us to focus on managing the software needs of our organization in a manner which delivers the best possible experience to our riders." - said Feroze Khan, MTA procurement director of IT Category Management. 

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Enterprise Software & Cloud Applications Purchased by Metropolitan Transportation Authority

Vendor Old Product New Product Function Market Users VAR/SI When Live
Infor Oracle PeopleSoft EPM Infor d/EPM Enterprise Performance Management EPM n/a n/a 2016 2016
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IT Decision Makers and Key Stakeholders at Metropolitan Transportation Authority

First Name Last Name Title Email Phone
Subscribe Subscribe Assistant Director, Financial Performance and Analytics Subscribe Subscribe
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Subscribe Subscribe Director, IT and Telecommunications Procurement Subscribe Subscribe
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