Hong Kong, n/a,
Hong Kong
Mhk Restaurants Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mhk Restaurants and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15000 Mhk Restaurants employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mhk Restaurants has purchased the following applications: IPL HRMS Leave for Absence and Leave Management in 2020, FreshDesk Customer Support for Customer Support in 2022, Pathwire MailJet for Transactional Email in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mhk Restaurants is running and its propensity to invest more and deepen its relationship with IPL Research , Freshworks , Eyeota or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mhk Restaurants revenues, which have grown to $436.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mhk Restaurants intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IPL Research | Legacy | IPL HRMS Leave | Absence and Leave Management | HCM | n/a | 2020 | 2020 |
In 2020, Mhk Restaurants implemented IPL HRMS Leave for Absence and Leave Management to support HR and MPF administration across McDonald’s Hong Kong, covering more than 15,000 employees. The deployment was part of a regional C&T IPL HRMS customization that surfaced employee self-service through the McPlace employee app and introduced an eMPF self-service capability to streamline MPF-related tasks.
C&T IPL HRMS was configured to provide automated HR workflows alongside mobile leave self-service and leave application features consistent with IPL HRMS Leave functionality. The implementation emphasized configurable approval routing, employee-initiated leave requests via the C&T HCM app, and eMPF enrollment and self-service capabilities exposed through the McPlace experience.
The rollout integrated IPL HRMS Leave functionality with the McPlace employee app to centralize MPF and HR administration for McDonald’s Hong Kong operations. Operational scope focused on HR and benefits administration across the company’s Hong Kong employee base, using mobile self-service to reduce manual handling of leave and MPF processes.
Governance was implemented through workflow automation and app-based self-service, with C&T IPL HRMS configured to enforce leave approval flows and MPF data updates. The vendor documentation reports improved MPF and HR administration for over 15,000 employees in Hong Kong, and use of IPL HRMS Leave for leave self-service is inferred from the vendor description of mobile leave and application features in this regional implementation.
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Time and Attendance | HCM |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Sinch | Legacy | Pathwire MailJet | Transactional Email | PaaS | n/a | 2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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