Mi-Jack
3111 W. 167th St.,
Hazel Crest, 60429, IL,
United States
Hazel Crest, 60429, IL,
United States
1 708-438-5140
Manufacturing
Mi-Jack Technographics
Mi-Jack Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mi-Jack and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 610 Mi-Jack employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mi-Jack has purchased the following applications: Epicor ERP 10 for ERP Financial in 2022, UKG Pro HCM (ex UltiPro HCM) for Core HR in 2016, CDK IntelliDealer DMS for Dealership Management in 2005 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mi-Jack is running and its propensity to invest more and deepen its relationship with Epicor , UKG , CDK Global or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mi-Jack revenues, which have grown to $85.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mi-Jack intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mi-Jack Tech Stack and Enterprise Applications
Mi-Jack ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor ERP 10 | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, Mi-Jack implemented Epicor ERP 10 as an ERP Financial application. The rollout was executed as a major upgrade from Epicor 9 to Epicor ERP 10, with a cross-functional resource team transferring, updating, and testing more than 100 internal customizations and reports.
Configuration work focused on core ERP Financial workflows, aligning financial modules such as general ledger, accounts payable, accounts receivable, and financial reporting with Mi-Jack’s manufacturing cost and service billing processes. Epicor ERP 10 was instrumented to produce consistent data feeds for internal reporting, and the Financial Systems Analyst developed Microsoft PowerBI based reports to distribute financial and operational metrics to five manufacturing facilities and multiple internal departments. Custom report migration and validation were central to the implementation to preserve existing analytics and operational reporting.
Operational integrations documented during the project included connectivity with Salesforce Field Service Lightning following a separate field service migration, with the Financial Systems Analyst acting as primary analyst for Service teams to ensure seamless data flow between Epicor ERP 10 and external systems and reports. The program also coincided with selection and implementation of a computerized maintenance management system used to track maintenance across five main locations at headquarters and two remote operating facilities, providing centralized maintenance data for operations teams. The implementation covered finance and service functions across Mi-Jack’s manufacturing and field service organizations.
Governance centered on analyst led testing cycles, report validation, and a maintained internal process knowledgebase of over 300 process training modules to support go live and post go live adoption. The Financial Systems Analyst retained post upgrade ownership for service team connectivity and ongoing report enhancements to preserve data continuity. The CMMS rollout explicitly resulted in increased operational efficiency in facilities and maintenance tracking.
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Mi-Jack HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Ceridian Dayforce HCM | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Mi-Jack implemented UKG Pro HCM (ex UltiPro HCM) as its Core HR cloud solution. The deployment targeted Mi-Jack Products, a U.S. industrial crane manufacturer, to centralize HR, payroll and benefits administration and to simplify complex benefits management. The program migrated from Ceridian Dayforce HCM to Ultimate Software’s UltiPro cloud HCM, positioning UKG Pro HCM (ex UltiPro HCM) as the company’s primary Core HR platform.
Configuration emphasized benefits management and payroll functional modules, with workflow automation and reconfigured manager-facing HR processes to reduce administrative burden on front-line managers. Operational scope covered company HR and payroll functions across Mi-Jack’s workforce, enabling HR administrators to centralize benefits workflows and shift transactional tasks away from managers. Governance changes focused on consolidating benefits configuration and standardizing HR workflows, freeing managers to focus more on people than processes as stated in the deployment announcement.
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Mi-Jack ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK IntelliDealer DMS | Dealership Management | ERP Services and Operations | n/a | 2005 | 2005 |
In 2005, Mi-Jack deployed CDK IntelliDealer DMS to support its dealership finance and accounting operations. The rollout targeted core Dealership Management capabilities to centralize accounting workflows across multiple company entities within the organization.
The CDK IntelliDealer DMS installation was configured around financial modules used for general ledger maintenance, account reconciliations, monthly financial statement preparation, and internal reporting. Staff recorded day to day accounting processes in IntelliDealer and PFW, performing reconciliations and preparing and reviewing monthly financial statements, which indicates operational use of GL, reconciliation, and financial reporting functionality in the application. The implementation supported routine financial controls through reconciliations and maintained reporting artifacts for internal tracking.
Operational coverage focused on the finance and accounting function, with staff accountants maintaining multiple companies general ledgers and producing periodic financial statements. Governance and process discipline emphasized reconciliations, review for accuracy, and preservation of internal reports, demonstrating how CDK IntelliDealer DMS, the Dealership Management application, was embedded into Mi-Jack accounting practices.
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Field Service Management | ERP Services and Operations |
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2017 | 2017 |
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Mi-Jack Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Mi-Jack CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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Mi-Jack PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Mi-Jack IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Mi-Jack CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Mi-Jack
| First Name | Last Name | Title | Function | Department | Phone | |
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Field Service Manager | Manager | Operations | |
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Vice President of Technology | VP | IT | |
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VP Operations | VP | Operations | |
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Vice President Finance | VP | Finance | |
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Operations Manager | Manager | Finance | |
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Operations Director | Director | Finance | |
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General Manager - Parts Operations | CXO | Operations | |
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Service Manager | Manager | Operations | |
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Apps Being Evaluated by Mi-Jack Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mi-Jack IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mi-Jack digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Mi-Jack Technographics
Mi-Jack is a Manufacturing organization based in United States,
with around 610 employees and annual revenues of $85.0 million.
Mi-Jack operates a diverse technology stack with applications such as
Epicor ERP 10, UKG Pro HCM (ex UltiPro HCM) and CDK IntelliDealer DMS,
covering areas like ERP Financial, Core HR and Dealership Management.
Mi-Jack has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Epicor, UKG and CDK Global.
Mi-Jack recently adopted applications including
Epicor ERP 10 in 2022, Salesforce Pardot in 2020 and Adobe Launch in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mi-Jack’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mi-Jack’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mi-Jack technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.