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Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of CDK IntelliDealer DMS Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
21st Century Equipment Automotive 300 $30M United States CDK Global CDK IntelliDealer DMS Dealership Management 2012 n/a In 2012, 21st Century Equipment implemented CDK IntelliDealer DMS as its core Dealership Management platform across its 26-dealer group. The deployment with CDK Global provisioned centralized customer records, sales and finance workflows, service scheduling, parts inventory and pricing, and payroll capabilities to support retail and aftersales operations for John Deere equipment dealers in eastern Colorado, western Nebraska and southeast Wyoming. The CDK IntelliDealer DMS implementation emphasized functional modules for parts management, service order processing, sales deal lifecycle, and accounting integration. Parts and pricing catalogs were configured to support computerized lookup, retailer ordering and parts location tracking, while service modules handled repair scheduling and repair order management, reflecting standard Dealership Management functional flows. Operational integrations and continuity came under stress during a 2024 ransomware outage affecting CDK Global services, when dealership systems went offline. 21st Century Equipment used alternative systems to replicate VitalEdge services, engaged a Salesforce developer to bridge gaps in retail workflows, and leveraged John Deere ExpertConnect to continue payment processing, then entered transactions into CDK IntelliDealer DMS after services were restored. Governance and operational resilience planning followed the outage, with leadership directing security hardening, maintenance of the Salesforce interface as an alternate transaction path, and faster switch-over procedures for business continuity. The implementation narrative links the CDK IntelliDealer DMS deployment, its Dealership Management modules, and the integration work needed to sustain parts, service, sales and payment functions under incident conditions.
Abele Tractor & Equipment Automotive 30 $5M United States CDK Global CDK IntelliDealer DMS Dealership Management 2014 n/a In 2014, Abele Tractor & Equipment implemented CDK IntelliDealer DMS. The CDK IntelliDealer DMS is deployed as the primary Dealership Management platform to support the dealership parts function at a single United States location with roughly 30 employees. The initial implementation focused on operationalizing parts inventory, ordering and receiving, and parts counter transactions to support onsite service and sales activity. Configuration work centered on the parts module within CDK IntelliDealer DMS, implementing workflows for parts ordering, receiving, shipping and counter sales, and for creating customer quotes. The system configuration captured parts master records, inventory on hand, order and receipt transactions, and customer parts order history to maintain accurate records of inventory, orders and customer information. Automation was applied to standard parts workflows consistent with Dealership Management functionality to streamline parts replenishment and counter quoting. Operational coverage explicitly included the parts department and close process alignment with service and sales teams to ensure parts needs were met across repair and sales channels. The deployment emphasized internal record linkage between parts transactions and service job workflows, enabling parts availability checks and part reservation for service orders. No external integration partners are named in the record, the implementation emphasizes internal process integration across parts, service and sales functions. Governance and operational ownership were placed with the Parts Manager role, which used CDK IntelliDealer DMS for inventory control, staff scheduling and training, and for maintaining compliance with budgetary and operational guidelines. Role based access and parts workflow procedures were applied to parts staff, service technicians and sales personnel to ensure consistent order processing and recordkeeping. The implementation narrative aligns the company, CDK IntelliDealer DMS, Dealership Management and the parts business function in a single operational platform.
Ahearn Equipment Automotive 50 $10M United States CDK Global CDK IntelliDealer DMS Dealership Management 2014 n/a In 2014, Ahearn Equipment deployed CDK IntelliDealer DMS in its Dealership Management environment. The initial deployment concentrated on service operations at Ahearn Equipment, Inc., Spencer, Massachusetts, aligning the DMS to the Service Advisor role that manages customer communication and day to day shop scheduling. CDK IntelliDealer DMS was configured to support core service workflows including work order creation for shop and field service, weekly and daily scheduling for technicians, parts estimate preparation, and work in progress tracking. The implementation emphasized structured use of memos on work orders to capture approved work amounts and billing instructions, and included explicit handling for insurance claim work orders and warranty administration. Operational coverage extended across the service desk, shop parts team, warranty administration, and coordination with the Set Up Coordinator and subcontract transportation providers. Service staff continued to use web based DBS and vendor websites alongside the CDK IntelliDealer DMS for parts lookup and vendor reference, while the Service Advisor role centralized customer contact via phone, text, email, and chat into DMS driven workflows. Governance and process changes focused on authorizations and communication protocols, requiring memos on all active work orders, a planning cadence to ensure one week of work is scheduled, and daily preparation for technicians. The rollout incorporated participation in service support meetings and trainings to align technicians, parts personnel, and warranty administrators to the DMS driven service and billing processes.
Automotive 500 $190M United States CDK Global CDK IntelliDealer DMS Dealership Management 2022 n/a
Automotive 50 $5M Canada CDK Global CDK IntelliDealer DMS Dealership Management 2017 n/a
Distribution 460 $50M United States CDK Global CDK IntelliDealer DMS Dealership Management 2005 n/a
Manufacturing 100 $34M United States CDK Global CDK IntelliDealer DMS Dealership Management 2022 n/a
Automotive 30 $5M Canada CDK Global CDK IntelliDealer DMS Dealership Management 2017 n/a
Automotive 80 $15M United States CDK Global CDK IntelliDealer DMS Dealership Management 2021 n/a
Automotive 210 $15M United States CDK Global CDK IntelliDealer DMS Dealership Management 2017 n/a
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Buyer Intent: Companies Evaluating CDK IntelliDealer DMS

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating CDK IntelliDealer DMS. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating CDK IntelliDealer DMS for Dealership Management include:

  1. Jetschke Industriefahrzeuge Germany, a Germany based Distribution organization with 290 Employees
  2. Harten Frameworks United Kingdom, a United Kingdom based Manufacturing company with 10 Employees
  3. Coe Equipment Inc, a United States based Distribution organization with 10 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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FAQ - APPS RUN THE WORLD CDK IntelliDealer DMS Coverage

CDK IntelliDealer DMS is a Dealership Management solution from CDK Global.

Companies worldwide use CDK IntelliDealer DMS, from small firms to large enterprises across 21+ industries.

Organizations such as Doggett Automotive Group, AIS Construction Equipment, Reynolds Farm Equipment, Linder Industrial Machinery Company and Tractor & Equipment Company are recorded users of CDK IntelliDealer DMS for Dealership Management.

Companies using CDK IntelliDealer DMS are most concentrated in Automotive and Distribution, with adoption spanning over 21 industries.

Companies using CDK IntelliDealer DMS are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of CDK IntelliDealer DMS across Americas, EMEA, and APAC.

Companies using CDK IntelliDealer DMS range from small businesses with 0-100 employees - 52.86%, to mid-sized firms with 101-1,000 employees - 45.71%, large organizations with 1,001-10,000 employees - 1.43%, and global enterprises with 10,000+ employees - 0%.

Customers of CDK IntelliDealer DMS include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified CDK IntelliDealer DMS customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Dealership Management.