Michelin Group
23 Pl. des Carmes Dechaux,
Clermont-Ferrand, 63000,
France
Clermont-Ferrand, 63000,
France
33 8 92 97 61 88
Automotive
Michelin Group Technographics
Michelin Group Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Michelin Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 125000 Michelin Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Michelin Group has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2019, Oracle PeopleSoft HCM for Core HR in 2012, Arkadin Anytime for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Michelin Group is running and its propensity to invest more and deepen its relationship with Microsoft , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Michelin Group revenues, which have grown to $18.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Michelin Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Michelin Group Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Oracle E-Business Suite | Microsoft Dynamics 365 Business Central | ERP Financial | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Michelin Group implemented Microsoft Dynamics 365 Business Central as its ERP Financial solution, replacing Oracle E-Business Suite to support international commercial agency operations. The program targeted commercial agencies that distribute Michelin products and services in high growth countries and was managed under the OPE Program, led by Philippe GIRARDIN, Manager of the Optimization of Process and Experience initiative, with Cosmo Consult France retained as the system integrator and editor at the international level.
The implementation focused on standard ERP Financial capabilities aligned to agency operations, including core financial management, general ledger, accounts receivable and payable, invoicing, and order to cash workflows adapted for agency distribution. Configuration work emphasized multi-currency accounting, localized tax and regulatory settings, and pricing and inventory controls to accommodate diverse agency business models while keeping a centralized chart of accounts and fiscal controls.
Operational coverage was concentrated on Michelin commercial agencies in targeted high growth countries, using a centralized deployment structure with country and agency level localization. The Microsoft Dynamics 365 Business Central deployment was structured to integrate agency sales and distribution processes with centralized finance governance, enabling consistent financial reporting across regions without naming additional third party systems.
Governance was run as a centralized program under OPE, with Philippe GIRARDIN and his team coordinating configuration templates, rollout sequencing, change management and agency onboarding procedures. Cosmo Consult France acted as the implementation partner responsible for international rollouts and operational support, and stakeholder interviews were used to capture implementation feedback and lessons learned for subsequent phases.
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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Expense Management | ERP Financial Management |
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2019 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2012 | 2012 |
In 2012 Michelin Group implemented Oracle PeopleSoft HCM to establish a Core HR platform that centralizes employee master data and supports human resources and talent management functions. The initiative used Oracle PeopleSoft HCM as the authoritative HR system for workforce records and organizational management across the enterprise.
Configuration work focused on Core HR capabilities within Oracle PeopleSoft HCM, including employee and position management, organizational structures, benefits administration, absence management, and performance and talent management workflows. The implementation incorporated PeopleSoft configuration for role based access controls, security domains, and business unit segmentation to align HR processes with Michelin Group governance.
The deployment included explicit integration with Taleo for recruiting and applicant tracking, with data flows from Taleo into PeopleSoft HCM to create and maintain employee records through the hire to onboard lifecycle. Typical integrations were implemented to exchange HR master data with country specific payroll and timekeeping systems and to support downstream HR reporting and workforce analytics.
Governance established a centralized HR master data model, standardized HR process definitions, and phased rollout across business units and legal entities to control data quality and security. Change governance included process owners for HR, documentation of position and approval workflows, and structured cutover sequencing to align PeopleSoft adoption with local compliance requirements.
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2011 | 2011 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Arkadin | Legacy | Arkadin Anytime | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Michelin Group deployed Arkadin Anytime as its Audio Video and Web Conferencing application to support cross functional collaboration across its global operations. Michelin Group operates with 125000 employees, and over 4,300 employees across 26 countries use Arkadin Anytime and Arkadin Anywhere, indicating a targeted international rollout across multiple business units.
The Arkadin Anytime implementation emphasized core conferencing capabilities typical for Audio Video and Web Conferencing, including multi party audio, HD video, screen and application sharing, browser based join, meeting recording, and participant controls. Configuration work focused on user provisioning, standardized meeting templates, and meeting profile settings to support scheduled and ad hoc collaboration workflows.
Deployment used a cloud hosted Arkadin Anytime model to provide centralized access across 26 countries, enabling desktop and mobile endpoints to connect and complementing Arkadin Anywhere for varied user scenarios. Operational coverage included teams in manufacturing, publishing and digital services where real time meetings and remote collaboration were required.
Michelin Group has been an Arkadin customer since 2002, and the 2017 Arkadin Anytime deployment reinforced a long term conferencing relationship across its global footprint. Governance concentrated on centralized account management and standardized meeting policies to control access and meeting configuration during phased regional adoption.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Demand Forecasting and Planning | SCM |
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2008 | 2008 |
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Logistics Management | SCM |
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2025 | 2025 |
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S&OP | SCM |
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2018 | 2018 |
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Transportation Management | SCM |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2005 | 2005 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2007 | 2007 |
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Financial Consolidation and Close | EPM |
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2007 | 2007 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Computational Fluid Dynamics (CFD) | PLM and Engineering |
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2011 | 2011 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2012 | 2012 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2011 | 2011 |
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Supplier Relationship Management | Procurement |
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2011 | 2011 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ETRM | TRM |
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2014 | 2014 |
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Treasury Management | TRM |
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2008 | 2008 |
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Treasury Management | TRM |
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2006 | 2006 |
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Treasury Management | TRM |
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2008 | 2008 |
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Treasury Management | TRM |
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2006 | 2006 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Michelin Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Michelin Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Michelin Group Technographics
Michelin Group is a Automotive organization based in France,
with around 125000 employees and annual revenues of $18.90 billion.
Michelin Group operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, Oracle PeopleSoft HCM and Arkadin Anytime,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
Michelin Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Oracle and Arkadin.
Michelin Group recently adopted applications including
Searoutes in 2025, Voucherify in 2023 and Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Michelin Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Michelin Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Michelin Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.