Micro Electronics
1005 Newman Ave.,
Seekonk, 2771, MA,
United States
Seekonk, 2771, MA,
United States
1 508-761-9161
Manufacturing
Micro Electronics Technographics
Micro Electronics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Micro Electronics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Micro Electronics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Micro Electronics has purchased the following applications: Trivantis Lectora for Learning and Development in 2004, Zendesk Chat for Chatbots and Conversational AI in 2020, Bazaarvoice for Personalization and Product Recommendations in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Micro Electronics is running and its propensity to invest more and deepen its relationship with Trivantis , UKG , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Micro Electronics revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Micro Electronics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Micro Electronics Tech Stack and Enterprise Applications
Micro Electronics HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Trivantis | Legacy | Trivantis Lectora | Learning and Development | HCM | n/a | 2004 | 2004 |
In 2004 Micro Electronics purchased Trivantis Lectora authoring software and provisioned it to its corporate training team as part of its Learning and Development toolset. The initial deployment was focused on authoring capacity rather than broad enterprise rollout while internal course development skills were still being built.
As the training team and developer skills matured, Micro Electronics re-evaluated the platform in 2007 and discovered the fuller feature set of Trivantis Lectora, which supported richer course design. Implemented capabilities included core content authoring, template-driven course construction, multimedia integration, branching scenario design and publishing workflows typical of Learning and Development authoring platforms, enabling structured course production and repeatable development processes.
Operational ownership remained with the training department and adjacent course developers, with adoption expanding as internal skills increased and authoring practices were standardized. Governance evolved through the 2007 re-evaluation, leading to upskilling for course developers and formalized authoring standards, and the organization reported the ability to create courses that learners were excited to see.
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Micro Electronics AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Micro Electronics deployed Zendesk Chat on its public website as a Chatbots and Conversational AI implementation to handle customer support and online inquiries. Micro Electronics implemented Zendesk Chat to centralize real-time messaging between site visitors and the company support team, linking Micro Electronics, Zendesk Chat, Chatbots and Conversational AI and customer support workflows.
The implementation used the Zendesk Chat web widget embedded via a client-side script, configured with chat routing, canned responses, proactive triggers, and session transcript logging to capture conversational history. Functional modules in use included live chat handling, automated messaging triggers, agent presence indicators, and built-in chat analytics within Zendesk Chat.
Operational coverage focused on the company website and the customer support function, with agents using the Zendesk Chat agent interface for live interactions and follow-up. Governance emphasized embedding chat into existing support workflows and routing web leads to the support team, with a lightweight web-first deployment appropriate for a 20 person manufacturing firm.
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Micro Electronics eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bazaarvoice | Legacy | Bazaarvoice | Personalization and Product Recommendations | eCommerce | n/a | 2019 | 2019 |
In 2019, Micro Electronics deployed Bazaarvoice on its website. The implementation uses Bazaarvoice as a Personalization and Product Recommendations solution to surface product reviews and to deliver on-site recommendation placements across product detail pages and category listings. For a 20-employee manufacturing firm, the deployment was executed as a lightweight storefront integration, emphasizing client-side widgets and embedded recommendation modules to support e-commerce merchandising and marketing functions.
Configuration work centered on Bazaarvoice console setup, content ingestion for user-generated reviews, and recommendation rule configuration to align product mappings with site taxonomy. The technical footprint is primarily front-end script integration supplemented by standard Bazaarvoice API calls to retrieve review content and recommendation feeds, with operational ownership assigned to e-commerce and marketing teams for review moderation, solicitation cadence, and ongoing content governance. Bazaarvoice is used to manage user-generated content, personalize product recommendations, and support merchandising and customer engagement on the Micro Electronics website.
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Micro Electronics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Micro Electronics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Micro Electronics CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Micro Electronics
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Micro Electronics Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Micro Electronics IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Micro Electronics digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Micro Electronics Technographics
Micro Electronics is a Manufacturing organization based in United States,
with around 20 employees and annual revenues of $2.0 million.
Micro Electronics operates a diverse technology stack with applications such as
Trivantis Lectora, Zendesk Chat and Bazaarvoice,
covering areas like Learning and Development, Chatbots and Conversational AI and Personalization and Product Recommendations.
Micro Electronics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Trivantis, Zendesk and Bazaarvoice.
Micro Electronics recently adopted applications including
Microsoft Clarity in 2021, Lumen Cloud (ex CenturyLink) in 2021 and Lumen CDN in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Micro Electronics’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Micro Electronics’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Micro Electronics technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.