Nottingham, NG16 3AG,
United Kingdom
Microlise Group Holdings Technographics
Microlise Group Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Microlise Group Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Microlise Group Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Microlise Group Holdings has purchased the following applications: Reach ATS for Applicant Tracking System in 2019, Tawk.to for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Microlise Group Holdings is running and its propensity to invest more and deepen its relationship with Instinctive Technologies , IRIS Software , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Microlise Group Holdings revenues, which have grown to $79.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Microlise Group Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Microlise Group Holdings Tech Stack and Enterprise Applications
Microlise Group Holdings HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Instinctive Technologies | Legacy | Reach ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
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Core HR | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2019 |
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Microlise Group Holdings AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Microlise Group Holdings Ltd implemented Tawk.to, using the Chatbots and Conversational AI application on its corporate website. The deployment is a web embedded live chat widget delivering real time messaging and asynchronous visitor engagement to site visitors. The implementation focuses on customer facing channels to support first line customer service and online lead qualification.
Tawk.to was configured to provide conversational capabilities including live messaging, canned responses, and chat routing to human agents, consistent with Chatbots and Conversational AI functional workflows. Operational ownership was aligned to customer support and commercial teams to manage scripted responses, session handoffs, and day to day chat operations. The configuration supports website based customer engagement and establishes a channel specific conversational layer for marketing and support interactions.
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Microlise Group Holdings Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Microlise Group Holdings Ltd implemented Google Workspace (Formerly Google G-Suite) to deliver Collaboration capabilities across its UK-based corporate organization of approximately 613 employees. The deployment signal is observable on the company website, indicating enterprise adoption of Google Workspace (Formerly Google G-Suite) for core corporate communication and document collaboration functions.
The implementation emphasized standard Collaboration modules, including Gmail for corporate mail, Google Drive for centralized file storage, Google Docs and Sheets for real time document and spreadsheet collaboration, Google Calendar for scheduling, and Google Meet for virtual meetings. Administration and policy configuration were managed through the Google Admin console, leveraging account provisioning, group permissioning, and device management as the primary configuration surfaces.
Operational coverage extended across corporate functions, with the Collaboration platform supporting cross functional workflows between product, customer support, and operations teams in the United Kingdom. Role based access controls and shared drive structures were used to align information access with departmental needs, and collaboration tooling was positioned as the primary layer for document creation, versioning, and meeting orchestration.
Governance centered on centralized admin controls, user lifecycle administration, and policy enforcement through the platform console, with phased provisioning and group based rollouts to manage change. The narrative reflects a typical Google Workspace implementation where Collaboration capabilities are instrumented to unify email, content collaboration, calendaring, and conferencing across an enterprise professional services environment.
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Microlise Group Holdings CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Microlise Group Holdings ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2017 | 2017 |
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Microlise Group Holdings PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Microlise Group Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Microlise Group Holdings CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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Microlise Group Holdings Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Security MSP | Managed Services Provider (MSP) |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Microlise Group Holdings
Apps Being Evaluated by Microlise Group Holdings Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||