AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Microstrain Inc. Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite QuickArrow Professional Services Automation ERP Services and Operations n/a 2000 2000
In 2000, Microstrain Inc. implemented Oracle NetSuite QuickArrow to centralize planning and delivery of client engagements. The deployment targeted Professional Services Automation to unify project intake, delivery, and billing workflows across the company professional services organization. Configuration emphasized core PSA capabilities typical for the category, including project management and scheduling, resource allocation and utilization tracking, time and expense capture, and project accounting to support billing and cost control. Oracle NetSuite QuickArrow was configured to support multi phase project lifecycles, standardized task templates, and role based access controls for delivery and finance users. Operational governance established formal service delivery processes, approval controls, and automated time approval and invoice generation workflows to align project financials with operational delivery. The implementation positioned Oracle NetSuite QuickArrow as the system of record for Professional Services Automation, consolidating project operations and finance facing controls and workflows across the professional services function.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2011 2011
In 2011, Microstrain Inc. implemented LiveChat across its public website. The deployment places LiveChat within the Chatbots and Conversational AI category, serving customer engagement and inquiry handling for the 3,000 employee media company. Configuration centered on the website embedded LiveChat widget, enabling real time text conversations, proactive chat invitations, and persistent chat transcripts. Standard LiveChat capabilities such as canned responses, queue routing, and agent status management were applied to align with customer service workflows. Session logging and transcript capture were emphasized to support record keeping and agent handoffs. Operational ownership is situated with customer support and online sales functions, using LiveChat to triage inbound inquiries and surface potential leads from site visitors. The implementation integrates at the website front end only, positioning the chat interface as the primary digital touchpoint for immediate messaging. No other system integrations were specified. Governance focused on agent workflow rules, chat routing policies, and scripted response playbooks to standardize handling of frequent requests. Training and operational playbooks were used to onboard agents to LiveChat specific procedures.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Acquia Legacy Acquia Cloud Web Content Management Content Management n/a 2020 2020
In 2020, Microstrain Inc. deployed Acquia Cloud for Web Content Management on its corporate website. The deployment uses Acquia Cloud as the managed hosting and platform layer, enabling centralized content authoring, environment separation for authoring, staging and production, and platform-level services for site delivery and operations. The implementation focuses on web content and digital marketing functions, consolidating template-driven page publishing and editorial workflows within Acquia Cloud. Governance emphasizes role-based editorial controls and CI/CD-aligned deployment pipelines to manage content releases, and the Acquia Cloud Web Content Management environment is the primary platform for Microstrain Inc. website operations and centralized site management across marketing and web teams.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2015 2015
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2011 2011
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Microstrain Inc.

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Microstrain Inc. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Microstrain Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Microstrain Inc. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Microstrain Inc. Technographics
Microstrain Inc. is a Media organization based in United States, with around 3000 employees and annual revenues of $880.0 million.
Microstrain Inc. operates a diverse technology stack with applications such as Oracle NetSuite QuickArrow, LiveChat and Acquia Cloud, covering areas like Professional Services Automation, Chatbots and Conversational AI and Web Content Management.
Microstrain Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, LiveChat, Inc. and Acquia.
Microstrain Inc. recently adopted applications including Salesforce Sales Cloud in 2021, Acquia Cloud in 2020 and Crazy Egg in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Microstrain Inc.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Microstrain Inc.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Microstrain Inc. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.