La Celle St Cloud, 78170,
France
Midas France Technographics
Midas France Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Midas France and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 476 Midas France employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Midas France has purchased the following applications: iAdvize Conversational Platform for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Yodeck Digital Signage for Digital Signage in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Midas France is running and its propensity to invest more and deepen its relationship with iAdvize , Google , Yodeck or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Midas France revenues, which have grown to $140.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Midas France intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Midas France Tech Stack and Enterprise Applications
Midas France AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iAdvize | Legacy | iAdvize Conversational Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Midas France implemented iAdvize Conversational Platform on its public website, adopting a Chatbots and Conversational AI solution to centralize web-based customer interactions. The deployment positioned the iAdvize Conversational Platform as the primary channel for real-time visitor engagement on the company site, serving automotive service customers and digital storefront visitors without referencing prior platform details.
The iAdvize Conversational Platform configuration emphasized core conversation capabilities typical of the Chatbots and Conversational AI category, including chatbot automation for routine queries, live agent chat handoff, proactive messaging to engage visitors, routing rules to prioritize service requests, and conversation analytics for operational visibility. Implementation work focused on knowledge base driven bot responses, scripted conversational flows for common service and appointment inquiries, and agent desktop workflows to manage queued chats and handovers.
Operational scope encompassed customer service, digital marketing, and online customer engagement across Midas France’s website, with a phased site rollout intended to tune automated flows and agent response patterns. Governance included standardized messaging templates, agent training and escalation protocols, SLA based routing rules, and a recurring analytics review process to refine bot scripts and agent workflows.
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Midas France Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013 Midas France implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform and this deployment is observable on the company website. The implementation is associated with the corporate domain for Midas France and is positioned to provide cloud-hosted collaboration and messaging capabilities across the organization.
The Google Workspace (Formerly Google G-Suite) implementation aligns with standard Collaboration functional modules including enterprise email, shared drive and document collaboration, calendaring, and identity and access control via a centralized admin console. The deployment follows a cloud SaaS architecture with domain-level administration, user provisioning and access policies, and is applied across corporate functions such as internal communications, administrative teams, and service operations within Midas France.
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Midas France Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yodeck | Legacy | Yodeck Digital Signage | Digital Signage | Content Management | n/a | 2020 | 2020 |
In 2020, Midas France deployed Yodeck Digital Signage across its automotive service centers in France. The Digital Signage rollout covered 225 screens across 119 sites, running customer-facing promotional playlists, weather and traffic apps, and digital displays to support sales and communications.
Yodeck Digital Signage was configured for centralized content management and remote scheduling to control playback across sites. Functional capabilities implemented included playlist management, template-based content distribution, scheduling controls and real-time widget display for contextual information. The configuration emphasized managed templates and scheduled playlists to deliver consistent promotional and informational content to customers in service areas.
At Midas France, Yodeck Digital Signage in the Digital Signage category supported customer engagement and on-site add-on service sales across service centers. Operational scope focused on customer-facing areas within 119 French service centers and impacted customer engagement, sales communications and in-center marketing operations. Rollout governance prioritized centralized scheduling and site-level display management, and reported outcomes included increased customer engagement and higher add-on service sales while simplifying remote scheduling and content management.
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Midas France CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Customer Data Platform | CRM |
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2021 | 2021 |
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Midas France ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Application Performance Management | ITSM |
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2016 | 2016 |
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Midas France IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Midas France
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Midas France Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||