Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji Technographics
Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 760 Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji has purchased the following applications: Efecte Inteliwise for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2018, Joomla 3.9 for Web Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji is running and its propensity to invest more and deepen its relationship with Efecte , Microsoft , Joomla or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji Tech Stack and Enterprise Applications
Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Efecte | Legacy | Efecte Inteliwise | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015 Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji deployed Efecte Inteliwise on its public website, implementing a web‑facing Chatbots and Conversational AI capability to handle customer inquiries. Efecte Inteliwise is positioned as the primary conversational interface on the corporate site, providing automated first contact and structured interaction flows for utility customers.
The implementation centers on conversational workflows common to the Chatbots and Conversational AI category, including knowledge base driven FAQ delivery, intent recognition and routing, guided data capture via forms, and session handoff mechanisms to human agents. Configuration emphasis was on dialogue scripting, content taxonomy for water services and billing topics, and rule based triage to categorize inbound queries.
Deployment architecture is explicitly web channel focused, with Efecte Inteliwise embedded into the public website to front customer service interactions. Operational coverage targets external customer facing functions such as contact center intake, billing inquiries, and service reporting, and the agent is used to prequalify and route cases into existing back office workflows.
Governance and rollout activities documented include establishing content ownership for the knowledge base, defining escalation and handoff rules to customer service teams, and periodic update processes for conversational content. The Efecte Inteliwise deployment required ongoing coordination between web operations and customer support to maintain intent models and response accuracy.
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Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji implemented Microsoft 365. The deployment established Microsoft 365 as the organization’s primary Collaboration platform to support corporate communication, cloud email and browser-accessible document management, and the vendor presence is surfaced on the company website.
The implementation targeted productivity and content workflows typical of Collaboration deployments, including cloud email, document collaboration, shared site content and team communication capabilities for an organization of 760 employees in Poland. Configuration and operational scope focused on enabling administrative and operational business functions, integrating Microsoft 365 services into public web assets and internal collaboration workflows, with governance oriented around centralized user provisioning and role-based access for departmental users.
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Collaboration | Collaboration |
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2020 | 2020 |
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Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Joomla | Legacy | Joomla 3.9 | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji deployed Joomla 3.9 as its Web Content Management platform for its public website. The implementation established a centralized CMS foundation to manage municipal communications, public notices, and customer-facing content across the corporate site.
Joomla 3.9 was configured to leverage core content authoring, menu and taxonomy management, media handling, and template-driven presentation layers, using the platforms module and extension architecture for forms and news publishing. Configuration focused on role-based access control for editors and administrators, content scheduling and versioning, and URL and metadata management to support consistent site structure and discoverability.
Operational coverage is the website at https://www.mpwik.rzeszow.pl/, with editorial workflows serving communications and customer service functions. Governance emphasized CMS user roles, publishing approval steps, and template standards to enforce consistency and compliance across municipal content.
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Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2018 | 2018 |
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Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Miejskie Przedsiebiorstwo Wodociagow I Kanalizacji Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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