Miele UK
Fairacres, Marcham Road,
Abingdon, OX14 1TW,
United Kingdom
Abingdon, OX14 1TW,
United Kingdom
44 33 0160-6600
Manufacturing
Miele UK Technographics
Miele UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Miele UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Miele UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Miele UK has purchased the following applications: Serrala FinanceSuite for AP Automation in 2018, ActionHRM HCM Solution for Core HR in 2019, OpenText Web Experience Management for Web Content Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Miele UK is running and its propensity to invest more and deepen its relationship with Serrala , SAP , Rydoo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Miele UK revenues, which have grown to $242.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Miele UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Miele UK Tech Stack and Enterprise Applications
Miele UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018, Miele UK implemented Serrala FinanceSuite as an AP Automation solution to improve payment management and bank communication within its finance organization. Serrala FinanceSuite was introduced to support Accounts Payable and payment operations as part of a focused AP Automation initiative.
The deployment concentrated on the FinanceSuite Payment Management capability, providing centralized payment orchestration, automated payment run processing, and structured bank communication consistent with AP Automation functional patterns. Configuration work emphasized payment file generation, automated transmission to banking channels, and payment status handling to streamline payables workflows and reduce manual handoffs.
Operational scope covered the finance and accounts payable teams, with FinanceSuite Payment Management embedded into existing payables workflows and controls to standardize execution and reconciliation. Miele UK stated, True to our credo, forever better, we also wanted to make our payment management and the bank communication, forever better, and reported being tremendously successful in doing so thanks to the FinanceSuite Payment Management.
|
|
|
|
|
ERP Financial | ERP |
|
2017 | 2017 |
|
|
|
|
|
ERP Financial | ERP |
|
2015 | 2015 |
|
|
|
|
|
ERP Financial | ERP |
|
2015 | 2015 |
|
|
|
|
|
ERP Financial | ERP |
|
2015 | 2015 |
|
|
|
|
|
Expense Management | ERP |
|
2010 | 2010 |
|
|
|
|
|
Expense Management | ERP |
|
2015 | 2015 |
|
Miele UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ActionHRM | Legacy | ActionHRM HCM Solution | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Miele UK implemented ActionHRM HCM Solution as its primary Human Resource Management platform to centralize HR and payroll operations across the UK entity. The ActionHRM HCM Solution served as the company system of record for employee master data, payroll processing, absence management and employee and manager self service.
Configuration emphasized core HR data model alignment, payroll configuration and automated workflows for onboarding, leavers and absence approvals, and included role based access controls to enforce segregation of duties between HR and payroll teams. Time and attendance and employee self service capabilities were provisioned to reduce manual updates and to streamline approvals within HR and operations. These functional implementations reflect standard Human Resource Management capabilities used to support HR administration and payroll execution.
Operational coverage encompassed HR and payroll business functions within Miele UK, with governance organized around HR and payroll stakeholders to maintain configuration and data integrity. End user adoption was notably rapid, training was reportedly not required due to the ActionHRM user interface being easy to navigate, as observed by Lyn Krivohlavy, Payroll Manager, Miele Australia. The implementation narrative links Miele UK ActionHRM HCM Solution Human Resource Management to day to day HR operations and payroll execution.
|
|
|
|
|
Core HR | HCM |
|
2016 | 2016 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2014 | 2014 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2022 | 2022 |
|
Miele UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText Web Experience Management | Web Content Management | Content Management | n/a | 2011 | 2011 |
In 2011, Miele UK deployed OpenText Web Experience Management to power its corporate website. The OpenText Web Experience Management implementation serves as the company's Web Content Management layer, centralizing content authoring, template-driven page composition, and digital asset management for customer-facing pages. The deployment emphasized editorial workflows, role-based approvals, and scheduled publishing to support marketing content and product information.
Operational coverage focuses on the Miele UK website and associated digital channels, with content management responsibilities held by marketing and digital teams in the United Kingdom. The solution leverages standard Web Content Management capabilities such as channel-specific publishing, reusable templates, and asset libraries to streamline authoring and release processes and to enforce brand consistency. Governance centered on centralized editorial control, defined content lifecycles, and template governance, with OpenText Web Experience Management acting as the central CMS for ongoing site operations.
|
Miele UK SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Warehouse Management | SCM |
|
2015 | 2015 |
|
|
|
|
|
Warehouse Management | SCM |
|
2015 | 2015 |
|
Miele UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2015 | 2015 |
|
Miele UK Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2015 | 2015 |
|
Miele UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Miele UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Miele UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Lead HR Adviser | Manager | HR | |
|
|
|
Learning and Development Specialist | Manager | HR | |
|
|
|
Finance And Operations Director | Director | Finance | |
|
|
|
CIO | CXO | Finance | |
|
|
|
Director Purchasing and Quality Management | Director | Procurement | |
|
|
|
Director Controlling, Euskirchen Plant | Director | Finance | |
|
|
|
Leiter Rechnungswesen/ Controlling GTG | CXO | Finance | |
|
|
|
Head of Controlling - Sales Subsidiary Germany | Director | Sales | |
|
|
|
Head of HR International Locations | Director | HR | |
|
|
|
Head of HR Headquaters | Director | HR | |
|
|
|
Controller - Sparte Bodenpflege | Director | Finance | |
|
|
|
International HR Consultant | Manager | HR | |
|
|
|
Leiter Personal Vertrieb und Administration | Manager | Finance | |
|
|
|
Head of Human Resources | Director | HR | |
|
|
|
Head of Human Resources Development | Director | HR | |
|
|
|
Director Purchasing | Director | Procurement | |
|
|
|
Purchasing Director Division Professional | Director | Procurement | |
|
|
|
Purchasing Controller | Director | Procurement | |
|
|
|
Head of Purchasing | Director | Procurement | |
|
|
|
Director SAP Business Architecture | Director | IT | |
|
|
|
IT Rollout Expert SAP CRM Service, IT-Projektmanagerin | Manager | IT | |
|
|
|
Head of SAP CCOE & SAP Basis | Director | IT | |
|
|
|
Rollout Manager SAP | Manager | Finance | |
|
|
|
SAP Lead Consultant | Manager | IT | |
|
|
|
Head of Services and Service Consulting (SAP Controlling) | Director | IT | |
|
|
|
HR Business Partner | Manager | HR | |
|
|
|
HR and Safety Manager | Manager | HR | |
|
|
|
VP Finance | VP | Finance | |
|
|
|
Controller | Director | Finance | |
|
Apps Being Evaluated by Miele UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Miele UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Miele UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Miele UK Technographics
Miele UK is a Manufacturing organization based in United Kingdom,
with around 450 employees and annual revenues of $242.0 million.
Miele UK operates a diverse technology stack with applications such as
Serrala FinanceSuite, ActionHRM HCM Solution and OpenText Web Experience Management,
covering areas like AP Automation, Core HR and Web Content Management.
Miele UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, ActionHRM and OpenText.
Miele UK recently adopted applications including
Teamtailor ATS in 2022, Hornetsecurity Zerospam in 2021 and Akamai CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Miele UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Miele UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Miele UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.