MiiR
3400 Stone Way N,
Seattle, 98103, WA,
United States
Seattle, 98103, WA,
United States
1 888-746-5762
Distribution
MiiR Technographics
MiiR Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MiiR and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 MiiR employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MiiR has purchased the following applications: Acumatica Cloud ERP for ERP Financial in 2021, Zendesk Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MiiR is running and its propensity to invest more and deepen its relationship with Acumatica , Amazon Web Services (AWS) , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MiiR revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MiiR intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MiiR Tech Stack and Enterprise Applications
MiiR ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acumatica | Legacy | Acumatica Cloud ERP | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, MiiR implemented Acumatica Cloud ERP as its central ERP/OMS powering distribution operations from its Marysville, Washington fulfillment center. Acumatica Cloud ERP is deployed as an ERP Financial solution to manage inventory, order management, receiving and fulfillment across wholesale, B2B, direct to consumer, samples, and donation order streams. The deployment supports a 35,000 square foot warehouse with over 400 SKUs and weekly averages of 8,000 units received, 800 direct to consumer shipments, and 60 wholesale/B2B shipments.
Functional configuration centered on inventory management, order orchestration, receiving workflows, customs documentation generation, and SLA tracking and reporting. Acumatica Cloud ERP was the single system of record used to coordinate customer portal interactions, direct customer communications, and regular exchanges with third party logistics warehouses and overseas suppliers. The implementation also centralized reporting to the executive leadership team to enable consolidated product performance and planning conversations.
Operational governance was single threaded through the Warehouse Operations Manager who maintained cross functional coordination with Sales, Marketing, and Digital teams and managed a seven person warehouse crew. Process controls included documented fulfillment workflows, annual inventory counts with shrinkage below 0.05 percent, and SLA monitoring that reduced lead times from two to three days down to one to two days. The configuration emphasizes order type segmentation, customs paperwork processing, and continuous identification of bottlenecks for process improvement.
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Payment Processing | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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MiiR AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, MiiR deployed Zendesk Chat on its website. The implementation embeds the Zendesk Chat widget into the public storefront to capture real time customer inquiries and support requests, provisioning a cloud hosted conversational layer directly on the ecommerce site.
Zendesk Chat was configured to provide core Chatbots and Conversational AI capabilities including live chat, proactive messaging, visitor context and tagging, canned responses and macros, chat routing to a web based agent console, and transcript capture for follow up. Configuration emphasized widget behavior, agent tooling and basic conversation analytics consistent with the Chatbots and Conversational AI category.
Operational scope covered customer service and ecommerce workflows, routing order, product and fulfillment inquiries through the chat channel. Governance focused on agent shift coverage, standardized canned responses and tagging for escalation, with archived transcripts used for operational tracking. This implementation links MiiR, Zendesk Chat, Chatbots and Conversational AI and customer support processes through a web embedded SaaS conversational interface.
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MiiR Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, MiiR implemented Google Workspace (Formerly Google G-Suite). The Google Workspace (Formerly Google G-Suite) deployment serves as the primary Collaboration platform for MiiR, delivering email, calendaring, document creation and cloud storage across the company in the United States and is referenced on the company website.
The cloud-native configuration uses standard Google Workspace capabilities such as Gmail, Calendar, Drive, Docs, Sheets and Slides, and is managed via the Google Admin console for domain-level administration and user provisioning. MiiR Google Workspace (Formerly Google G-Suite) Collaboration supports category-aligned workflows including shared document collaboration, centralized file storage and calendar orchestration for sales, operations and marketing functions, with governance centered on centralized admin controls and account management consistent with a small business deployment.
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MiiR eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2017 | 2017 |
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Product Review Management | eCommerce |
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2018 | 2018 |
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MiiR SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2022 | 2022 |
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MiiR CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2023 | 2023 |
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MiiR IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at MiiR
| First Name | Last Name | Title | Function | Department | Phone | |
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Operations Systems Manager | Manager | IT | |
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Accounting Manager | Manager | Finance | |
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Accountant | Manager | Finance | |
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Vice President of Finance And Operations | VP | Finance | |
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Director of Finance | Director | Finance | |
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Apps Being Evaluated by MiiR Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MiiR IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MiiR digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD MiiR Technographics
MiiR is a Distribution organization based in United States,
with around 80 employees and annual revenues of $8.0 million.
MiiR operates a diverse technology stack with applications such as
Acumatica Cloud ERP, Zendesk Chat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
MiiR has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Acumatica, Zendesk and Google.
MiiR recently adopted applications including
Sellozo Autopilot in 2024, Sellozo Campaign Studio in 2023 and Flexport Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MiiR’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MiiR’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MiiR technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.