Milbank
55 Hudson Yards,
New York, 10001, NY,
United States
New York, 10001, NY,
United States
1 212-530-5000
Professional Services
Milbank Technographics
Milbank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Milbank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 801 Milbank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Milbank has purchased the following applications: Emburse Enterprise for Expense Management in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Milbank is running and its propensity to invest more and deepen its relationship with Emburse , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Milbank revenues, which have grown to $334.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Milbank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Milbank Tech Stack and Enterprise Applications
Milbank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Emburse | Legacy | Emburse Enterprise | Expense Management | ERP | n/a | 2017 | 2017 |
In 2017 Milbank implemented Emburse Enterprise as its Expense Management application to centralize legal expense reporting, travel requests, and reimbursement workflows. The initial deployment emphasized processing billable-hour expense reports and expediting travel-related reimbursements used by legal secretaries and administrative staff in the Washington, DC office.
Emburse Enterprise was configured to handle expense report capture, approval routing, travel request orchestration, and reimbursement processing consistent with Expense Management functional patterns. Operational usage by staff included completing travel requests and accommodations, expediting overtime payment reimbursements, and verifying expense data prior to approval.
The Emburse Enterprise deployment operated alongside a Chrome River expense database that staff utilized for historical expense records, and it coexisted with NetDocuments for secured document management and filing. Day to day workflows reflected integrated tool use rather than a single monolithic system, with administrative tasks such as composing correspondence, scheduling, and document redlining maintained in adjacent legal productivity tools including Change Pro.
Governance emphasized approval routing and verification of billable expenses, with workflows implemented to route reports for verification, support compliance with attorney billing requirements, and maintain document security through NetDocuments. Emburse Enterprise served as Milbank Expense Management for legal and administrative expense processes, aligning expense processing with firm billing and travel administration practices.
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Milbank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Milbank implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution and surfaced the application directly on the firm website to support client-facing join flows. Cisco Webex Meetings is embedded in Milbank web pages to enable browser-based meeting entry for external stakeholders and to provide a consistent entry point for scheduled virtual engagements. The deployment emphasizes the full application name Cisco Webex Meetings to ensure clarity for clients and partners accessing sessions from the public site.
Configuration work for Cisco Webex Meetings focused on standard Audio Video and Web Conferencing capabilities, including meeting link generation, browser and client join flows, host and attendee controls, screen sharing, recording capture, and access permissions. These functional modules align with typical web conferencing workflows for scheduling, secure entry, and session management, and are exposed through the website interface to reduce friction for external participants.
Operationally the implementation supports both client services and internal collaboration by centralizing external meeting access on the corporate website and by using Webex administration controls to manage account-level settings and access policies. Governance activity centers on standardizing meeting creation and public join mechanics via the website embed, with IT responsible for configuring Webex settings and maintaining the web integration. Milbank Cisco Webex Meetings Audio Video and Web Conferencing therefore serves as the firm's externally visible conferencing layer for client engagement and scheduled virtual meetings.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Milbank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Milbank deployed DocuSign eSignature as a Digital Signing solution on its public website to enable electronic signature capture for client facing documents. The DocuSign eSignature implementation is embedded into web pages to present in browser signing flows and to issue envelopes for transactional agreements. The integration is used for client intake, engagement letters, and externally facing legal agreements.
Architecturally the deployment centers on an embedded web integration that surfaces DocuSign eSignature signing, audit trails, and notification capabilities alongside site workflows. Operational ownership aligns with client services and legal teams who manage document routing, signature sequencing, and retention of audit records. Governance leverages DocuSign eSignature audit logs and standard signing workflows to provide signature provenance and automated notifications for recipients.
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Milbank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Milbank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Milbank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Milbank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Milbank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Milbank IT executives and key decision makers. This section highlights Milbank's latest recorded technology evaluations, including IFS Ultimo EAM for Enterprise Asset Management on 2026-03-26, Pricefx CPQ for Configure Price Quote (CPQ) on 2025-12-06, and Limelight Networks CDN for Content Delivery Network on 2025-02-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Milbank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-26 | Milbank | Evaluated | IFS | IFS Ultimo EAM | Enterprise Asset Management | ERP Services and Operations |
| 2025-12-06 | Milbank | Evaluated | Pricefx | Pricefx CPQ | Configure Price Quote (CPQ) | SPM |
| 2025-02-05 | Milbank | Evaluated | Limelight Networks | Limelight Networks CDN | Content Delivery Network | IaaS |
| 2024-12-05 | Milbank | Evaluated |
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Employee Engagement | HCM |
FAQ - APPS RUN THE WORLD Milbank Technographics
Milbank is a Professional Services organization based in United States,
with around 801 employees and annual revenues of $334.0 million.
Milbank operates a diverse technology stack with applications such as
Emburse Enterprise, Cisco Webex Meetings and DocuSign eSignature,
covering areas like Expense Management, Audio Video and Web Conferencing and Digital Signing.
Milbank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Emburse, Cisco Systems and DocuSign.
Milbank recently adopted applications including
Cisco Webex Meetings in 2021, DocuSign eSignature in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Milbank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Milbank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Milbank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.