Miles Technologies
100 Mt. Holly Bypass,
Lumberton, 8048, NJ,
United States
Lumberton, 8048, NJ,
United States
1 866-977-5386
Professional Services
Miles Technologies Technographics
Miles Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Miles Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 Miles Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Miles Technologies has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Miles Technologies is running and its propensity to invest more and deepen its relationship with Oracle , Intuit , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Miles Technologies revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Miles Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Miles Technologies Tech Stack and Enterprise Applications
Miles Technologies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Miles Technologies implemented Oracle NetSuite ERP as its ERP Financial platform. The company, a 450 employee professional services firm in the United States, deployed Oracle NetSuite ERP to centralize core finance and accounting functions and establish a single system of record for transactional finance activity.
Configuration focused on core financial modules typical for ERP Financial deployments, including general ledger, accounts payable, accounts receivable, fixed assets, and financial reporting, with automation of journal processing and period close workflows. Governance workstreams concentrated on standardizing the chart of accounts, enforcing consistent accounting policies and approval workflows, and embedding month end close and reconciliation controls into the Oracle NetSuite ERP configuration to support centralized finance operations across the organization.
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ERP Financial | ERP |
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2005 | 2005 |
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Miles Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Miles Technologies implemented Hubspot Live Chat. The Hubspot Live Chat deployment is positioned as the company’s Chatbots and Conversational AI capability on the public website, providing real-time customer engagement and conversational lead capture to support sales and client delivery teams.
The deployment architecture uses an embedded Hubspot Live Chat widget across primary web pages, combined with chatflow scripting, automated greetings, and conversation routing to online agents. Functional capabilities implemented include live messaging, scripted chatflows for qualification, transcript capture, and contact enrichment within the HubSpot platform to preserve conversational context and create service records.
Operational ownership sits with marketing and client support, with configuration covering routing rules, business hours, and escalation pathways to sales or account teams. Governance emphasizes chatflow versioning and scripted response management, and analytics are surfaced through HubSpot dashboards to inform conversational tuning and operational workflows.
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Miles Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Miles Technologies implemented Google Workspace (Formerly Google G-Suite) as its enterprise Collaboration platform. The deployment is visible on their website and serves as the primary cloud collaboration layer for the company’s professional services workforce.
The Google Workspace (Formerly Google G-Suite) implementation comprises core Collaboration capabilities, including enterprise email, shared drives and document collaboration, real-time co-editing with Docs, Sheets and Slides, calendaring, and video conferencing. Administration is managed through the Google Workspace admin console with configuration of domain settings, email routing, Drive sharing policies, and mobile access controls to support distributed teams.
Operational coverage extends across consulting, delivery, and corporate support functions, providing unified collaboration workflows for project documentation, client-facing proposals, and internal knowledge sharing. User lifecycle and access governance are executed through directory-based provisioning and role-based group management within the Workspace administration framework, with standard controls for data retention and content access.
Governance of the Collaboration environment relies on centralized admin controls, group policies for shared drives, and scoped access permissions to enforce document sharing and external collaboration rules. The implementation is positioned as a companywide collaboration fabric, and the Google Workspace presence on their website indicates integrated corporate use for external communications and internal productivity tooling.
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Miles Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2021 | 2021 |
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Miles Technologies TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Miles Technologies PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Miles Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Miles Technologies
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Operating Officer | CXO | Finance | |
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CEO | CXO | Finance | |
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President, IT Services | CXO | IT | |
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CEO | CXO | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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CEO | CXO | Finance | |
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Vice President of IT Sales | VP | IT | |
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COO | CXO | Finance | |
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Apps Being Evaluated by Miles Technologies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Miles Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Miles Technologies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Miles Technologies Technographics
Miles Technologies is a Professional Services organization based in United States,
with around 450 employees and annual revenues of $80.0 million.
Miles Technologies operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Hubspot Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Miles Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, HubSpot and Google.
Miles Technologies recently adopted applications including
CallRail Call Tracking in 2021, Hubspot Marketing Automation in 2021 and NextRoll Cookie Consent Banner in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Miles Technologies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Miles Technologies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Miles Technologies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.