Berea, 44017-2328, OH,
United States
Miller'S Specialty Products Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Miller'S Specialty Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Miller'S Specialty Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Miller'S Specialty Products has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2022, CellarStone MaxCustomer for CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Miller'S Specialty Products is running and its propensity to invest more and deepen its relationship with Olark , Google , CellarStone or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Miller'S Specialty Products revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Miller'S Specialty Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CellarStone | Legacy | CellarStone MaxCustomer | CRM | CRM | n/a | 2021 | 2021 |
In 2021, Miller's Specialty Products implemented CellarStone QCommission in the United States to automate commission calculations that had been managed in spreadsheets. The company also adopted CellarStone MaxCustomer as its CRM, using the application to centralize customer and commission-related records. This deployment reflects a small distributor scale implementation tailored to finance and sales processes.
QCommission was configured to operate as the commission calculation engine, embedding rule based commission logic, automated payout preparation, and reporting for monthly close tasks. CellarStone MaxCustomer CRM was used to associate transactions and customer accounts with commission rules, enabling a single source of sales and compensation data. Configuration emphasized role based access for sales reps, managers, and finance to support approval workflows and audit trails.
Integration with QuickBooks was implemented to synchronize accounting ledger entries and commission payouts with the company accounting system. Operational coverage stayed within the United States and focused on sales compensation and finance functions, with monthly commission processing time reduced from many hours to near instant processing. Governance adjustments included formalized commission calculation workflows and reconciliation between QCommission and QuickBooks to ensure transaction traceability and auditability.
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Tag Management | CRM |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2015 | 2015 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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