Milton Keynes, MK9 3EJ,
United Kingdom
Milton Keynes City Council Technographics
Milton Keynes City Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Milton Keynes City Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Milton Keynes City Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Milton Keynes City Council has purchased the following applications: Unit4 Business World for ERP Financial in 2016, TribePad ATS for Applicant Tracking System in 2022, GumGum for Artificial Intelligence Marketing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Milton Keynes City Council is running and its propensity to invest more and deepen its relationship with UNIT4 , TribePad , GumGum or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Milton Keynes City Council revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Milton Keynes City Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Milton Keynes City Council Tech Stack and Enterprise Applications
Milton Keynes City Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | SAP ERP ECC 6.0 | Unit4 Business World | ERP Financial | ERP | n/a | 2016 | 2018 |
In 2016, Milton Keynes City Council implemented Unit4 Business World as its ERP Financial platform, replacing SAP ERP ECC 6.0. The deployment was executed in partnership with Unit4 and was branded internally as ERP Gold within the LGSS shared services model.
Unit4 Business World was configured to manage core finance ledgers, accounts payable, accounts receivable and budgeting alongside operational HR, payroll and revenues and benefits processing. The configuration specifically encompassed payroll and HR transactions, procurement administration and consolidation of core financial controls to support standard public sector accounting and transactional workflows.
The implementation was deployed to support shared business services delivered by LGSS, covering Cambridgeshire County Council, Milton Keynes Council and Northamptonshire County Council and extending support to county, district, borough and unitary councils served by those partners. Operational coverage included finance, HR advisory and policy, payroll, revenues and benefits, procurement and learning and development administrative functions as part of the council’s service portfolio.
LGSS recorded that no formal procurement process was required for the engagement, enabling a compressed start to support services and reduced implementation overheads. Governance and operating model adjustments aligned Unit4 Business World with existing business systems and change processes, centralizing transactional processing across finance and HR functions to deliver the council’s stated operational efficiency and business transformation objectives.
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Milton Keynes City Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TribePad | Legacy | TribePad ATS | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022 Milton Keynes City Council implemented TribePad ATS on its public recruitment site. TribePad ATS functions as the council's Applicant Tracking System to publish vacancies, capture online applications and orchestrate candidate workflows through the council website.
The deployment centralizes recruitment operations for HR and hiring managers across the council, aligning requisition management, candidate screening workflows, interview scheduling and applicant status tracking with standard Applicant Tracking System capabilities. The system is surfaced on the Milton Keynes City Council website for candidate-facing vacancy publishing and application submission, and operates as the primary recruitment platform supporting the council's hiring activities.
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Milton Keynes City Council AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Milton Keynes City Council implemented GumGum, an Artificial Intelligence Marketing application, on its public website. The deployment focused on delivering web-based audience engagement and contextual advertising via site level tag deployment for on page ad serving and contextual signal collection.
GumGum was configured to run client side on the council website, enabling contextual ad placement and automated audience targeting across relevant site sections. Implementation work concentrated on tag installation, campaign control settings, creative serving rules, and contextual targeting parameters aligned with Artificial Intelligence Marketing operational flows.
Operational responsibility resides with the council's digital services and communications teams, who manage campaign setup, creative approvals, and public sector content compliance. This Milton Keynes City Council GumGum Artificial Intelligence Marketing implementation supports the council's marketing and public communications functions on its external website.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Milton Keynes City Council Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Warehouse | Analytics and BI |
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2015 | 2015 |
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Milton Keynes City Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2023 | 2023 |
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Milton Keynes City Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2017 | 2018 |
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Citizen Engagement | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Milton Keynes City Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Milton Keynes City Council
Apps Being Evaluated by Milton Keynes City Council Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-09-26 | Milton Keynes City Council | Evaluated | NEC Software Solutions UK | NEC Housing | Real Estate Property Management | ERP Services and Operations |