Mines Rescue Service
Leeming Lane South,
Mansfield, NG19 9AQ,
United Kingdom
Mansfield, NG19 9AQ,
United Kingdom
44 16 2362-3263
Oil, Gas and Chemicals
Mines Rescue Service Technographics
Mines Rescue Service Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mines Rescue Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 122 Mines Rescue Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mines Rescue Service has purchased the following applications: accessplanit for Education ERP in 2019, Rocket.chat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mines Rescue Service is running and its propensity to invest more and deepen its relationship with accessplanit , Rocket.chat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mines Rescue Service revenues, which have grown to $13.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mines Rescue Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mines Rescue Service Tech Stack and Enterprise Applications
Mines Rescue Service ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| accessplanit | Legacy | accessplanit | Education ERP | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Mines Rescue Service deployed accessplanit as its Education ERP to centralize training and course administration. The deployment is surfaced on the Mines Rescue Service website, where accessplanit handles public course listings and online booking workflows for external delegates and internal trainees.
Configuration emphasized standard Education ERP functional capabilities, including course scheduling, delegate registration and booking management, resource and calendar management, training record keeping, certification tracking, automated attendee communications, and built-in reporting for training administrators. The implementation of accessplanit standardized catalog and session configuration, booking capacity controls, and role based administrative access for course managers and administrators.
Operational coverage centers on training and learning administration across the organization, with the system exposed to external audiences via the website for enrollment and booking. Governance focused on structured booking workflows and administrator controls to manage courses and delegate records within accessplanit, aligning the application, Mines Rescue Service, Education ERP and training management functions.
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Mines Rescue Service AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Mines Rescue Service implemented Rocket.chat, deploying the application within the Chatbots and Conversational AI category on its public website. The implementation is focused on an embedded web chat interface to support external visitor engagement and customer facing communications, leveraging real-time messaging and conversational automation features. Functional capabilities implemented include the Rocket.chat web chat widget, conversational workflows for initial inquiry handling, and agent routing and moderation controls consistent with Chatbots and Conversational AI deployments.
Architecturally the deployment connects the site embedded client to a Rocket.chat backend that centralizes message management, session handling, and conversational orchestration, using standard real-time messaging patterns. Operational coverage is explicitly the public website, serving front-line support and visitor inquiry channels rather than broader enterprise messaging. Governance and configuration emphasis centers on conversational workflow definitions, agent routing rules, and moderation settings to manage external interactions via Rocket.chat.
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Mines Rescue Service Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Mines Rescue Service deployed Microsoft 365. The Microsoft 365 implementation is classified in the Collaboration category and is surfaced on the organization website to support public-facing content and internal collaboration workflows.
The implementation of Microsoft 365 includes core collaboration capabilities such as hosted email, cloud document libraries, file synchronization and real-time chat and meetings, aligning the application with Collaboration functional terminology for communications and document management. Microsoft 365 is used by Mines Rescue Service to provide email and calendaring, shared document collaboration, secure file storage and synchronous collaboration across teams.
Operational coverage spans the United Kingdom organization of 122 employees and supports business functions including communications, knowledge sharing and administrative operations. Governance is implemented at the tenant level with centralized user and access controls to manage permissions and content publishing for the website, and the deployment is structured to unify staff collaboration and web content workflows under the Microsoft 365 Collaboration platform.
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Mines Rescue Service Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Mines Rescue Service CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Mines Rescue Service ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Application Performance Management | ITSM |
|
2020 | 2020 |
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Mines Rescue Service IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Mines Rescue Service
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Mines Rescue Service Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mines Rescue Service IT executives and key decision makers. This section highlights Mines Rescue Service's latest recorded technology evaluations, including Tidio Live Chat for Chatbots and Conversational AI on 2025-01-09 and Botsify for Chatbots and Conversational AI on 2024-10-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mines Rescue Service digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-01-09 | Mines Rescue Service | Evaluated | Tidio | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application |
| 2024-10-17 | Mines Rescue Service | Evaluated | Botsify | Botsify | Chatbots and Conversational AI | AI-Powered Application |
FAQ - APPS RUN THE WORLD Mines Rescue Service Technographics
Mines Rescue Service is a Oil, Gas and Chemicals organization based in United Kingdom,
with around 122 employees and annual revenues of $13.1 million.
Mines Rescue Service operates a diverse technology stack with applications such as
accessplanit, Rocket.chat and Microsoft 365,
covering areas like Education ERP, Chatbots and Conversational AI and Collaboration.
Mines Rescue Service has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as accessplanit, Rocket.chat and Microsoft.
Mines Rescue Service recently adopted applications including
Rocket.chat in 2022, Algolia Search in 2022 and Fastly in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mines Rescue Service’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mines Rescue Service’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mines Rescue Service technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.