Ministry of Finance Saudi Arabia
Ministry of Finance Saudi Arabia Technographics
Ministry of Finance Saudi Arabia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ministry of Finance Saudi Arabia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Ministry of Finance Saudi Arabia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ministry of Finance Saudi Arabia has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2014, Zendesk Chat for Chatbots and Conversational AI in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ministry of Finance Saudi Arabia is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , ReadSpeaker Holding or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ministry of Finance Saudi Arabia revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ministry of Finance Saudi Arabia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ministry of Finance Saudi Arabia Tech Stack and Enterprise Applications
Ministry of Finance Saudi Arabia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, the Ministry of Finance Saudi Arabia implemented Oracle E-Business Suite to standardize its core financial systems. The deployment used Oracle E-Business Suite 11i running on Oracle Database 10g and was scoped to support the Ministry's finance and accounting operations in the ERP Financial category.
The Oracle E-Business Suite implementation centered on ERP Financial modules common to government finance environments, including General Ledger, Accounts Payable, Accounts Receivable, Treasury and Cash Management, Fixed Assets and Budgeting controls. Oracle E-Business Suite was configured to enforce centralized chart of accounts structures, period close processes and statutory reporting workflows aligned with public sector accounting practices.
Technically the environment reflected the Oracle E-Business Suite 11i architecture with an Oracle Database 10g-backed application tier, supporting multi-tier application and database topology consistent with Oracle best practices for that release. The implementation was positioned to serve central finance, budgeting, treasury and accounting teams across the Ministry of Finance Saudi Arabia, with role based access controls and financial control configurations governing transaction processing and month end procedures.
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Ministry of Finance Saudi Arabia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Ministry of Finance Saudi Arabia implemented Zendesk Chat on its public website. Ministry of Finance Saudi Arabia deployed Zendesk Chat to support citizen services and online inquiry handling, aligning the Chatbots and Conversational AI capability with public sector customer service functions.
The deployment uses Zendesk Chat live chat widget and agent console configured with automated triggers, canned responses, routing rules and pre-chat forms to triage inbound web inquiries. These configurations enable synchronous messaging workflows, scripted agent assistance, visitor monitoring and real-time session handover, reflecting standard Chatbots and Conversational AI functional patterns for web-based engagement.
Operational scope is centered on the ministry website and the ministry's frontline citizen support teams, providing a web channel to manage citizen queries and service requests. Integration specifics are not reported in source documentation, the implementation feeds web-originated conversations into centralized agent consoles to allow human escalation when automated handling is insufficient.
Governance for the implementation focuses on chat queues, response templates, escalation workflows and monitoring configurations to standardize communications across service functions. Agent onboarding and operational runbooks are consistent with typical public sector Chatbots and Conversational AI deployments, supporting compliant, auditable handling of web interactions.
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 |
|
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Natural Language Processing | AI-Powered Application |
|
2014 | 2014 |
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Ministry of Finance Saudi Arabia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Ministry of Finance Saudi Arabia deployed Cisco Webex Meetings to provide Audio Video and Web Conferencing capabilities on its public website and for internal collaboration. The deployment is associated with the ministry level IT footprint supporting approximately 3,000 employees in the government sector, positioning Cisco Webex Meetings as the primary browser accessible meeting layer for the organization.
The implementation of Cisco Webex Meetings on the website centers on standard conferencing modules, including browser based join and meeting controls, video and audio conferencing, screen sharing, and session recording and playback. Cisco Webex Meetings is presented as an embedded web conferencing endpoint and scheduling surface, enabling participant management, meeting moderation controls, and persistent virtual meeting rooms consistent with the Audio Video and Web Conferencing category.
Operationally the rollout emphasizes web embedding and ministry wide provisioning, with IT responsible for account provisioning, meeting policy enforcement, and public meeting availability through the ministry site. The implementation narrative highlights Cisco Webex Meetings as the application linking public facing engagement and internal virtual meetings, supporting cross department communications and external stakeholder sessions without disclosing additional integrations or partner involvement.
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Ministry of Finance Saudi Arabia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Ministry of Finance Saudi Arabia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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Ministry of Finance Saudi Arabia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Ministry of Finance Saudi Arabia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ministry of Finance Saudi Arabia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ministry of Finance Saudi Arabia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ministry of Finance Saudi Arabia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Ministry of Finance Saudi Arabia Technographics
Ministry of Finance Saudi Arabia is a Government organization based in Saudi Arabia,
with around 3000 employees and annual revenues of $300.0 million.
Ministry of Finance Saudi Arabia operates a diverse technology stack with applications such as
Oracle E-Business Suite, Zendesk Chat and Cisco Webex Meetings,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Ministry of Finance Saudi Arabia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Zendesk and Cisco Systems.
Ministry of Finance Saudi Arabia recently adopted applications including
Cisco Webex Meetings in 2021, Microsoft SharePoint in 2020 and Mozn FOCAL Platform in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ministry of Finance Saudi Arabia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ministry of Finance Saudi Arabia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ministry of Finance Saudi Arabia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.