Mitre 10 Australia
19 Corporate Drive, Heatherton,
Melbourne, 3202, VIC,
Australia
Melbourne, 3202, VIC,
Australia
61 13 0088-0440
Distribution
Mitre 10 Australia Technographics
Mitre 10 Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mitre 10 Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Mitre 10 Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mitre 10 Australia has purchased the following applications: Apple Pay for Payment Processing in 2017, Docebo LMS for Learning and Development in 2022, Oracle Retail (ex Retek) for Retail Management in 2003 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mitre 10 Australia is running and its propensity to invest more and deepen its relationship with Apple , Block (ex Square, Inc) , Docebo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mitre 10 Australia revenues, which have grown to $130.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mitre 10 Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mitre 10 Australia Tech Stack and Enterprise Applications
Mitre 10 Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017, Mitre 10 Australia deployed Apple Pay as a web payment option on its public website. Mitre 10 Australia implemented Apple Pay in the Payment Processing category to handle online checkout payments through the website.
The implementation centers on a browser-based Apple Pay checkout integration that surfaces an Apple Pay payment button, initiates device-level authentication, and captures cryptographic payment tokens rather than raw card numbers. Functional capabilities implemented align with Payment Processing workflows, including tokenization, merchant validation, and session-based payment authorization to support secure card settlement and reduce direct card data handling.
Operational scope is the online sales channel and the ecommerce checkout on the Mitre 10 Australia website, impacting ecommerce operations, payments processing, and customer experience. Governance and operational tasks for the Apple Pay web integration include merchant identity and certificate management, checkout routing and validation, and ongoing payments operations typically administered by digital commerce and payments teams.
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Payment Processing | ERP |
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2018 | 2018 |
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Mitre 10 Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docebo | Legacy | Docebo LMS | Learning and Development | HCM | n/a | 2022 | 2022 |
In 2022, Mitre 10 Australia implemented Docebo LMS on its website to support corporate Learning and Development. The Docebo LMS deployment is positioned as the company’s web‑delivered learning platform, directly accessible through mitre10.com.au for centralized course delivery and learner access.
The implementation was configured with core LMS capabilities expected for Learning and Development, including a centralized course catalog, learner profiles and enrollment management, role‑based access control, structured learning pathways, and built‑in reporting and analytics. Content management and eLearning standards support were part of the configuration to enable consistent course publishing and version control.
Delivery is web‑based through the Mitre 10 Australia site, enabling online consumption across corporate and operational staff via browser access. The platform serves as a single point of distribution for instructor‑led and on-demand content, consolidating learning assets onto the company website for ease of access and centralized administration.
Governance was organized around centralized learning administration, with defined content publishing workflows, administrative permissions, and learner provisioning processes to manage course lifecycle and compliance tracking. Operational management emphasizes standardized course rollouts and administrative oversight to maintain the Learning and Development catalog and user entitlements.
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2022 | 2022 |
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Mitre 10 Australia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail (ex Retek) | Retail Management | ERP Services and Operations | n/a | 2003 | 2003 |
In 2003, Mitre 10 Australia implemented Oracle Retail (ex Retek) to support its Retail Management environment. The implementation anchored an Oracle based Retek Data Warehouse, with the Retek Data Warehouse performing extraction, transformation and loading of data from the Retek Merchandising System as the central information hub for the enterprise.
Oracle Retail (ex Retek) was configured to surface core merchandising and supply chain capabilities, and the Retek Merchandising System included key modules such as Sales, Inventory, DIFOT, Purchasing, Receiving, Pricing, Replenishment and Promotions. These functional modules were positioned to drive consistent item, price and inventory semantics across enterprise workflows.
From an architectural perspective the Oracle based Retek Data Warehouse executed ETL pipelines from the Retek Merchandising System to consolidate transactional and master data for downstream use. The Retek Merchandising System served as the central focus point for information flowing throughout the enterprise, enabling consistent feeds into reporting and operational processes across departments.
Governance and operational scope centered on the merchandising domain with data orchestration supporting purchasing and replenishment workflows. Implementation design emphasized the RDW as the authoritative consolidated data layer to support enterprise level information flows across Mitre 10 Australia.
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Mitre 10 Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Mitre 10 Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Mitre 10 Australia eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Mitre 10 Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Mitre 10 Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Mitre 10 Australia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Mitre 10 Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Mitre 10 Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior IT Systems Administrator | Manager | IT | |
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Merchandise Operations Manager | Manager | Finance | |
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Group Operations Manager | Manager | Finance | |
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Manager Retail Systems | Manager | IT | |
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National Human Resources Manager | Manager | HR | |
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Group Operations Manager | Manager | Operations | |
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National Transformation Manager | Manager | Operations | |
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Apps Being Evaluated by Mitre 10 Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mitre 10 Australia IT executives and key decision makers. This section highlights Mitre 10 Australia's latest recorded technology evaluations, including Pronto XI ERP for ERP Financial on 2025-03-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mitre 10 Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-03-25 | Mitre 10 Australia | Evaluated | Pronto Software | Pronto XI ERP | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Mitre 10 Australia Technographics
Mitre 10 Australia is a Distribution organization based in Australia,
with around 700 employees and annual revenues of $130.0 million.
Mitre 10 Australia operates a diverse technology stack with applications such as
Apple Pay, Docebo LMS and Oracle Retail (ex Retek),
covering areas like Payment Processing, Learning and Development and Retail Management.
Mitre 10 Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, Docebo and Oracle.
Mitre 10 Australia recently adopted applications including
Docebo LMS in 2022, Wageloch Time & Attendance in 2022 and ReadyTech PhoenixHRIS Recruitment in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mitre 10 Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mitre 10 Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mitre 10 Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.