AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Mixam Platforms Tech Stack and Enterprise Applications

Mixam Platforms ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Stripe Legacy Stripe Payments Payment Processing ERP n/a 2020 2020
In 2020, Mixam Platforms implemented Stripe Payments. Mixam Platforms uses Stripe Payments for Payment Processing to capture card transactions and manage online checkout flows on its website, providing the primary payment acceptance layer for its ecommerce order entry and customer checkout functions. The implementation leverages Stripe Payments capabilities such as hosted checkout experiences and tokenization to reduce onsite PCI scope while enabling secure card acceptance and stored payment method tokens for repeat orders. Deployment is executed directly on the company website checkout, integrating payment gateway functions and receipt generation into order fulfillment workflows, with governance focused on checkout configuration, card acceptance rules, and payment reconciliation within existing order and invoicing processes.
Payment Processing ERP 2022 2022
Mixam Platforms AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Front Legacy Front Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Mixam Platforms implemented Front Live Chat across the company. Front Live Chat, categorized under Chatbots and Conversational AI, is deployed to engage customers in real time and to automate common inquiries for customer service and operations in the United Kingdom. The deployment leverages Front Chat including a custom AI chat agent to triage incoming requests, surface automated responses for frequent questions, and transition complex issues to human agents. Configuration focuses on conversational routing, canned response orchestration, and automation of routine support workflows to reduce manual handling and accelerate contact resolution. Operational coverage is company wide within Mixam Platforms, supporting customer service and operations teams in the UK. According to the vendor case study, the implementation produced an approximately 60% improvement in first response times and reduced combined email and call volume by approximately 16%, reflecting measurable shifts in channel demand and response efficiency.
Mixam Platforms Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
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Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
In 2013, Mixam Platforms adopted Google Workspace (Formerly Google G-Suite) for Collaboration. The deployment provides cloud hosted email and calendar, Google Drive for centralized file storage, and collaborative productivity applications including Google Docs, Sheets, Slides, and Google Meet. The implementation covers the companys five person staff and is reflected on the corporate website, indicating domain aligned account provisioning for mixam.co.uk. Administrative controls and user provisioning are handled through the Google Admin console, aligning with lightweight governance suitable for a small professional services operation. Google Workspace (Formerly Google G-Suite) is used to support core business functions such as internal communications, document coauthoring, file sharing, and virtual meetings. The configuration emphasizes cloud native collaboration workflows, shared drives and real time editing capabilities that are standard for the Collaboration category. No named integration partners or third party systems are specified in the available source information.
Mixam Platforms CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2022 2022
Customer Support CRM 2015 2015
Customer Support CRM 2019 2019
Marketing Analytics CRM 2022 2022
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2019 2019
Mixam Platforms ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2022 2022
Mixam Platforms PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Mixam Platforms IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Mixam Platforms

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Mixam Platforms Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mixam Platforms IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mixam Platforms digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Mixam Platforms Technographics
Mixam Platforms is a Professional Services organization based in United Kingdom, with around 5 employees and annual revenues of $1.0 million.
Mixam Platforms operates a diverse technology stack with applications such as Stripe Payments, Front Live Chat and Google Workspace (Formerly Google G-Suite), covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Mixam Platforms has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Stripe, Front and Google.
Mixam Platforms recently adopted applications including Block Afterpay in 2022, Hotjar in 2022 and Amplitude Behavioral Analytics Platform in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mixam Platforms’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Mixam Platforms’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mixam Platforms technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.