Bellevue, 98007, WA,
United States
MOD Pizza Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by MOD Pizza and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6125 MOD Pizza employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MOD Pizza has purchased the following applications: SAP S/4HANA Cloud for ERP Financial in 2017, SAP SuccessFactors Employee Central for Core HR in 2023, SoundHound Houndify AI Platform for Cognitive Computing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MOD Pizza is running and its propensity to invest more and deepen its relationship with SAP , Qualtrics , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MOD Pizza revenues, which have grown to $461.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MOD Pizza intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4HANA Cloud | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017, MOD Pizza implemented SAP S/4HANA Cloud to establish global, real-time visibility into critical financial and resource availability data. The deployment positioned SAP S/4HANA Cloud as the companys ERP Financial platform to support consolidated financial management and operational reporting across its business.
The implementation focused on core financial management capabilities, including real-time general ledger processing, accounts payable and receivable workflows, and inventory and resource availability reporting to align store-level supply with corporate finance. Configuration emphasized a cloud-native, scalable data model and in-suite transactional processing to reduce batch reconciliation and enable continuous financial close practices.
MOD Pizza integrated SAP S/4HANA Cloud with the SAP SuccessFactors Employee Central solution using the suites native integration pathways to synchronize workforce data with financial and resource planning processes. Operational coverage spanned finance and HR functions and extended to store operations, enabling employee availability and headcount data to feed resource planning and cost reporting.
Governance centered on centralized financial data models and standardized reporting processes to support consistent decision making across global operations. The project delivered the stated outcome of global, real-time visibility into financial and resource availability data while leveraging the modern, scalable SAP S/4HANA Cloud architecture and its native integration to SAP SuccessFactors Employee Central.
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2023 | 2023 |
In 2023, MOD Pizza implemented SAP SuccessFactors Employee Central to establish a Core HR foundation for its HR digital transformation. The initial program concurrently deployed SAP SuccessFactors Recruiting and SAP SuccessFactors Onboarding, creating a coordinated hire-to-retire baseline across talent acquisition and entry workflows.
SAP SuccessFactors Employee Central was configured to provide core HR master data and workforce administration capabilities, supporting standard hire-to-retire functional workflows and employee lifecycle management. The deployment emphasized modular adoption, with Recruiting and Onboarding integrated into the employee record to streamline new hire processing and data consistency.
Following the successful rollout of Employee Central, MOD Pizza implemented the SAP SuccessFactors Learning solution to extend digital learning and enable on-demand training for its rapidly growing workforce. Operational coverage focused on HR-led administration and learning delivery for hourly and salaried employees, reinforcing people manager workflows and employee development paths.
Governance followed a phased, priority-driven approach, extending the SuccessFactors suite in alignment with the companys pace of growth and HR priorities. The implementation positioned SAP SuccessFactors Employee Central as the core HR system, while the subsequent adoption of SAP SuccessFactors Learning delivered on-demand digital training capabilities for the workforce.
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Employee Experience | HCM |
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2023 | 2023 |
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Onboarding | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2020 | 2020 |
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Recruiting Chatbot | HCM |
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2019 | 2019 |
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2023 |
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Workforce Management | HCM |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SoundHound Inc. | Legacy | SoundHound Houndify AI Platform | Cognitive Computing | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, MOD Pizza renewed and extended its deployment of the SoundHound Houndify AI Platform to strengthen restaurant customer service and voice ordering channels. The engagement is anchored in Cognitive Computing capabilities, applying conversational AI to front‑line guest interactions while maintaining enterprise-grade orchestration from SoundHound.
The implementation leverages core components of the SoundHound Houndify AI Platform, including enterprise AI agent capabilities associated with Amelia, the Polaris speech foundation modeling approach for spoken language understanding, and Smart Answering conversational layers. Architecture was executed as a cloud delivered voice AI stack that combines speech recognition, natural language understanding, dialog management, and an API layer for integration with order fulfillment and contact routing workflows.
Operational ownership focused on guest experience and operations teams across MOD Pizza locations in the United States, with rollout and governance centered on staged deployment into phone and digital ordering channels and alignment of agent responses to restaurant ordering and support workflows. The visible outcome recorded in the vendor reporting was a successful renewal with MOD Pizza in the referenced period.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Loyalty | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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