Erie, 16501, PA,
United States
Modern Industries Technographics
Modern Industries Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Modern Industries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 130 Modern Industries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Modern Industries has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2022, AdRoll for Digital Advertising Platform in 2022, LogMeIn GoToMyPC for Remote Monitoring and Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Modern Industries is running and its propensity to invest more and deepen its relationship with Tidio , NextRoll , SharpSpring or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Modern Industries revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Modern Industries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Modern Industries Tech Stack and Enterprise Applications
Modern Industries AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022 Modern Industries deployed Tidio Live Chat on their website, embedding a vendor-hosted conversational layer to capture visitor inquiries and enable real-time messaging. Tidio Live Chat is implemented as a Chatbots and Conversational AI solution providing a web-embedded chat widget, automated conversation flows, and live agent messaging to support website engagement.
The implementation emphasized widget placement across transactional and product pages, configuration of conversation flows, canned responses, and automated triggers consistent with Chatbots and Conversational AI functional patterns. Operational ownership is assigned to customer service and sales teams who manage live agent handoffs and conversation routing, with governance centered on conversation templates and agent scheduling to align coverage with business hours. The architecture uses a browser-embedded widget connecting to the vendor cloud, instrumented into the website user journey to surface timed prompts and capture visitor context for follow up.
|
Modern Industries CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NextRoll | Legacy | AdRoll | Digital Advertising Platform | CRM | n/a | 2022 | 2022 |
In 2022, Modern Industries deployed AdRoll on its corporate website to enable site-level programmatic advertising and retargeting. Modern Industries implemented AdRoll, a Digital Advertising Platform, to support marketing and demand generation functions and to capture on-site audiences for display and prospecting campaigns.
The implementation centered on embedding the AdRoll site tag and client-side tracking to seed audience segments and enable campaign management from the AdRoll console. Functional capabilities inferred from the Digital Advertising Platform include audience segmentation, retargeting, display creative serving, and campaign reporting, with operational ownership placed with the marketing team and direct ties into website tagging and consent workflows. Governance focused on tag management and campaign workflow control to ensure consistent audience definitions and operational alignment between website activity and ad campaign execution.
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
Modern Industries ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn GoToMyPC | Remote Monitoring and Management | ITSM | n/a | 2020 | 2020 |
|
Modern Industries TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
|
Modern Industries PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2023 | 2023 |
|
Modern Industries IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
|
|
|
|
SD-WAN | IaaS |
|
2024 | 2024 |
|
Modern Industries CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Endpoint Management | CyberSecurity |
|
2024 | 2024 |
|
|
|
|
|
Next Generation Firewall | CyberSecurity |
|
2024 | 2024 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2024 | 2024 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2024 | 2024 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2024 | 2024 |
|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2012 | 2012 |
|
IT Decision Makers and Key Stakeholders at Modern Industries
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Cyber Security Administrator | Non Manager | IT | ||||
| Network Admin | Non Manager | IT | ||||
| Network Engineer/Admin | Non Manager | IT |
Apps Being Evaluated by Modern Industries Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-18 | Modern Industries | Evaluated | Microsoft | Microsoft Dynamics 365 Cloud ERP | ERP Financial | ERP |
| 2024-07-17 | Modern Industries | Evaluated | Epicor | Epicor ERP | ERP Financial | ERP |