Chicago, 60614, IL,
United States
Modern Retail Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Modern Retail and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 Modern Retail employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Modern Retail has purchased the following applications: FreshBooks for ERP Financial in 2016, Modern Retail for Point Of Sale in 2022, Microsoft 365 for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Modern Retail is running and its propensity to invest more and deepen its relationship with FreshBooks , Apple , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Modern Retail revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Modern Retail intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FreshBooks | Legacy | FreshBooks | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Modern Retail | Legacy | Modern Retail | Point Of Sale | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Modern Retail deployed the Modern Retail application as its Point Of Sale solution on the company website, establishing the Modern Retail Point Of Sale as the primary web checkout and order intake channel. The deployment is anchored to the corporate site, providing customer facing checkout flows and catalog display directly through the retailer web storefront, and it is positioned to support online order capture for the United States based organization.
The implementation includes standard Point Of Sale functional modules such as web checkout and cart handling, catalog and product information management, inventory visibility, order management and fulfillment orchestration, and payment processing configuration. Configuration appears focused on web storefront commerce workflows, session and cart persistence, and product merchandising controls, with administration interfaces for catalog and pricing adjustments.
Architecturally the solution is implemented as a hosted application integrated into the website via web integration patterns and APIs, enabling synchronous order posting from the storefront to the Point Of Sale layer and inventory synchronization back to the site. Payment processing and order routing are operated within the POS environment and are integrated into the online checkout path, while operational data flows support fulfillment and customer service processes.
Operational governance centers on cross functional control of catalog and pricing by merchandising and ecommerce teams, with order management and reconciliation handled by operations and customer support. Rollout and configuration work emphasized site level integration and commerce workflow alignment, with platform configuration scoped to online sales, inventory accuracy, and storefront checkout behavior.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2012 | 2012 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2023 | 2023 |
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