ModSquad
2018 19th Street,
Sacramento, 95818, CA,
United States
Sacramento, 95818, CA,
United States
1 916-913-4465
Professional Services
ModSquad Technographics
ModSquad Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ModSquad and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10000 ModSquad employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ModSquad has purchased the following applications: Sage Intacct for ERP Financial in 2017, Lever by Employ for Applicant Tracking System in 2015, FrontApp for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ModSquad is running and its propensity to invest more and deepen its relationship with Sage , Stripe , Employ or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ModSquad revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ModSquad intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ModSquad Tech Stack and Enterprise Applications
ModSquad ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017 ModSquad implemented Sage Intacct as its cloud based ERP Financial system. The Senior Vice President of Finance and Accounting directed the transformational implementation, reporting to the COO and leading a global finance team of nine professionals.
The Sage Intacct deployment focused on core financial management and multi entity accounting, with configuration of accounts payable, accounts receivable, general ledger and financial reporting modules to create centralized control and automated reporting workflows. The implementation embedded dashboard KPIs and related targets that ModSquad used to drive a seven point gross margin improvement, and the company characterized the program as operationalizing its entire business with Sage Intacct.
Operational scope included the establishment of subsidiaries in Derry Northern Ireland and San Jose Costa Rica, and negotiation of banking, audit and tax relationships aligned to the new financial architecture. The cloud based Sage Intacct configuration supported multi entity consolidation and a standardized chart of accounts across those locations, enabling unified month end close and consolidated financial reporting.
Governance and rollout were executed from the finance function, consolidating finance processes and dashboards under SVP ownership while aligning controls with corporate operations. The SVP’s external engagement as an Intacct MVP and conference panelist supported adoption and governance messaging during the rollout.
|
|
|
|
|
Payment Processing | ERP |
|
2020 | 2020 |
|
ModSquad HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, ModSquad implemented Lever by Employ as its Applicant Tracking System to manage recruiting workflows on its careers website. Lever by Employ is used to host job postings and capture candidate applications directly from the ModSquad careers pages, enabling end-to-end applicant tracking across the hiring funnel. Operational ownership is with Talent Acquisition and HR teams across the United States, with the system serving as the primary intake point for hiring requests and candidate records.
Configuration emphasized standard Applicant Tracking System capabilities, including requisition management, candidate profile aggregation, interview scheduling, and status workflow automation. The implementation embedded Lever by Employ into on-site application flows to centralize candidate data and maintain pipeline visibility, with role-based access controls for recruiters and hiring managers. Governance aligned hiring workflows and approval steps to recruiter and hiring manager responsibilities, positioning Lever by Employ as the system of record for candidate pipelines and recruitment process orchestration.
|
ModSquad Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Front | Legacy | FrontApp | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, ModSquad implemented FrontApp as a Collaboration solution to support distributed customer-facing operations. The deployment targeted agent facing workflows across moderation, community management, and customer support staffing, reflecting ModSquad's professional services model and large distributed workforce. FrontApp was provisioned to centralize shared inboxes, threaded conversations, and team assignment capabilities to coordinate multiple simultaneous customer interactions.
Configuration emphasized collaboration features native to FrontApp, including shared mailboxes, tagging, automation rules, and routing to support concurrent interactions and agent handoffs. Public hiring notes referenced experience with Aircall and FrontApp and required remote ready conditions such as a quiet home office and strong verbal and written communication skills, indicating operational expectations around remote call handling and asynchronous message triage. Governance focused on agent training, standardized tagging and escalation workflows, and role based access to inboxes to preserve response consistency across teams.
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
ModSquad eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2017 |
|
ModSquad CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center, Customer Support | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Support | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Support | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Support | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2019 | 2019 |
|
ModSquad PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
ModSquad IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
ModSquad CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at ModSquad
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Vice President of Finance and Accounting | VP | Finance | |
|
|
|
Payroll and Accounting Assistant | Manager | Finance | |
|
|
|
Senior Financial Analyst | Manager | Finance | |
|
|
|
Director, Client Services | Director | Customer Service | |
|
|
|
Customer Service Project Manager | Manager | Customer Service | |
|
|
|
Director Of Client Services | Director | Customer Service | |
|
|
|
Vice President Information Technology | VP | IT | |
|
|
|
Chief Experience Officer | CXO | Finance | |
|
|
|
Chief Marketing Officer | CXO | Marketing | |
|
|
|
SVP, Client Services | VP | Customer Service | |
|
|
|
Director of Demand Generation | Director | Finance | |
|
Apps Being Evaluated by ModSquad Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ModSquad IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ModSquad digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD ModSquad Technographics
ModSquad is a Professional Services organization based in United States,
with around 10000 employees and annual revenues of $3.00 billion.
ModSquad operates a diverse technology stack with applications such as
Sage Intacct, Lever by Employ and FrontApp,
covering areas like ERP Financial, Applicant Tracking System and Collaboration.
ModSquad has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Employ and Front.
ModSquad recently adopted applications including
Adobe Experience Cloud in 2021, Stripe Payments in 2020 and FrontApp in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ModSquad’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ModSquad’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ModSquad technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.