Kent, 98031, WA,
United States
Moe’s Home Collection Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Moe’s Home Collection and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Moe’s Home Collection employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Moe’s Home Collection has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2018, Aralco Back Office for Inventory Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Moe’s Home Collection is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , Momentive (formerly SurveyMonkey) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Moe’s Home Collection revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Moe’s Home Collection intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2019 | 2019 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aralco | Legacy | Aralco Back Office | Inventory Management | SCM | n/a | 2016 | 2016 |
In 2016, Moe's Home Collection implemented Aralco Back Office as its Back Office for Inventory Managemen solution. The deployment established a centralized back-office platform for the US furniture retailer, aligning inventory, order and purchasing workflows with a single vendor application suited to a 150 employee, $15,000,000 revenue retail operation.
Aralco Back Office was configured to support inventory tracking, special order tracking, importing customer orders into the back office, purchase order entry and partial closing of orders, reflecting an all-in-one back-office scope described by the customer. The vendor is a Canadian company and the implementation emphasized ease of learning and ease of implementation, with the customer citing strong, personal customer service and an experienced support team.
Operationally the Aralco Back Office footprint addressed inventory management, purchasing, order management and customer service workflows typical of retail furniture operations, reducing the need for point solutions. Governance and process change focused on centralizing order import and special order lifecycle handling within Aralco, while support and knowledge transfer were reinforced by Aralco’s customer service model as reported by the customer.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Support | CRM |
|
2023 | 2023 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||