AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Monetka Tech Stack and Enterprise Applications

Monetka ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Retail Merchandising System Retail Management ERP Services and Operations n/a 2011 2011
In 2011 Monetka implemented Oracle Retail Merchandising System as part of an anti-crisis program to stabilize and standardize retail operations. The project was scoped and managed to include Oracle RMS, Oracle RPM, Oracle SIM, and Oracle RIB, and it was supported by development of an IT strategy, formation and management of a 20 person project team, and organized contractor coordination. Oracle Retail Merchandising System was configured to address merchandising, price management, inventory optimization and internal integration orchestration, leveraging Oracle RMS for assortment and merchandising, Oracle RPM for pricing and promotions, Oracle SIM for supply and inventory management, and Oracle RIB to orchestrate data flows across these modules. The implementation automated ordering workflows and inventory replenishment consistent with Retail Management functional workflows, and applied standard retail merchandising and replenishment patterns across stores and central operations. Operational coverage targeted store-level merchandise ordering and inventory management along with corporate IT and operations support functions. The program also standardized payroll and HR systems by implementing a single IC 8.2 ZUP instance instead of two dozen instances of 1C 7.7 and 1C 8.0, consolidating administrative applications used by store and corporate personnel. Governance for the rollout emphasized centralized project leadership, a 20 person core team, contractor management, and the creation of a second line support function. The project organized and automated the software development process and instituted formal support workflows, which restructured departmental responsibilities and reduced the staffing burden on the internal support group. Explicit project results include successful completion of the Oracle Retail scope covering Oracle RMS, Oracle RPM, Oracle SIM and Oracle RIB, comprehensive optimization of inventory management and store ordering that reduced labor required to maintain service levels by 0.7 person-days in each store, and consolidation to a single IC 8.2 ZUP system for payroll and HR. The combined changes to development, support and operational workflows led to a reduction in the three unit departmental support headcount as recorded by the program.
Retail Management ERP Services and Operations 2011 2011
Monetka SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Retail Store Inventory Management Inventory Management SCM n/a 2011 2011
In 2011, Monetka implemented Oracle Retail Store Inventory Management in the Inventory Management category as part of an anti-crisis Oracle Retail implementation program. The initiative was governed by a newly developed IT strategy and a formed project team of 20 people, with explicit organization of work with external contractors to stabilize and accelerate delivery. The implementation program encompassed Oracle RMS, Oracle RPM, Oracle SIM, and Oracle RIB as core components of the Oracle Retail Store Inventory Management deployment. Configuration and functional rollout focused on store-level inventory control, ordering workflows, and inventory optimization across Monetka stores. Oracle RMS, Oracle RPM, Oracle SIM, and Oracle RIB were configured to support merchandise and inventory processes, automated replenishment triggers, and store ordering workflows consistent with Inventory Management best practices. The program also delivered a centralized IC 8.2 ZUP payroll and HR system replacing two dozens of 1C 7.7 and 1C 8.0 instances, consolidating personnel and payroll operations. Operational coverage extended to store operations, procurement and ordering processes, IT software development, and support functions. The project organized an automated software development process and instituted a second support line to provide ongoing application support for Oracle Retail Store Inventory Management. These changes shifted operational ownership into a more structured support model and aligned the retail inventory application with departmental IT governance. Governance emphasized crisis management, team leadership, and contractor coordination to ensure on-time completion, and the implementation was reported as successfully completed across the Oracle Retail components. Process optimization reduced labor required to maintain the existing level of service by 0.7 person-days per store, and automation of development and the second support line enabled a reduction in the size of the three-person departmental team. MonetkaOracle Retail Store Inventory Management Inventory Management is positioned to centralize inventory and ordering functions while consolidating payroll and support processes under the new IT operating model.
Monetka ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ServiceNow Legacy ServiceNow ITSM IT Service Management ITSM n/a 2021 2021
In 2021 Monetka implemented ServiceNow ITSM. Monetka deployed ServiceNow ITSM under the IT Service Management category to centralize IT support and service request fulfillment for its retail IT organization. The implementation centers on core ITSM capabilities, with the ServiceNow ITSM instance configured for incident management, problem management, change management, a service catalog, and a configuration management database. The deployment emphasizes a self-service portal experience and SLA-driven workflows consistent with ITIL style service operations. ServiceNow ITSM is surfaced on Monetka's website as the primary intake channel for IT requests, indicating a web-facing service portal for ticket intake and request routing. Operational coverage focuses on the companys IT function supporting retail operations, consolidating request lifecycle tracking and service catalog consumption. Governance activity included standardizing ticket triage and escalation, defining change approval workflows, and establishing service catalog governance to align process ownership with IT support teams. The rollout is organized around the website service portal and phased adoption by IT support staff to embed new request and change workflows.
Monetka PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Robotic Process Automation PaaS 2021 2022
Monetka IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2005 2005

IT Decision Makers and Key Stakeholders at Monetka

First Name Last Name Title Function Department Email Phone
Director of IT Service Management Director IT
Head IT Director Finance
CEO CXO Finance
Director of IT Director IT

Apps Being Evaluated by Monetka Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Monetka IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Monetka digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Monetka Technographics
Monetka is a Retail organization based in Russia, with around 400 employees and annual revenues of $106.0 million.
Monetka operates a diverse technology stack with applications such as Oracle Retail Merchandising System, Oracle Retail Store Inventory Management and ServiceNow ITSM, covering areas like Retail Management, Inventory Management and IT Service Management.
Monetka has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle and ServiceNow.
Monetka recently adopted applications including ServiceNow ITSM in 2021, SimpleOne Platform in 2021 and Microsoft Azure Cloud Services in 2015, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Monetka’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Monetka’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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