AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Money Forward Tech Stack and Enterprise Applications

AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon Trainium ML and Data Science Platforms AI Development n/a 2023 2023
In 2023, Money Forward began initial work on Amazon Trainium using EC2 Trn1 instances to accelerate ML training for its NLP and chatbot services in Japan. The company reported running large-scale AI chatbot inference on AWS Inferentia and has performed early Trn1 experiments following an Inf1 migration, the Apps Category . The implementation centers on training pipelines for conversational AI, with Amazon Trainium provisioned to handle compute-intensive model training stages. Configuration focused on distributed training across Trn1 nodes, model parallelism for large language model variants used in chatbot workflows, and orchestration of batch training jobs and checkpointing to support iterative NLP model development. Operationally the work complements existing Inferentia-based inference, creating an architecture that separates Trn1-based training from Inf1-based serving. Deployments run on AWS EC2 Trn1 for training workloads while maintaining AWS Inferentia for real-time inference, positioning Amazon Trainium within Money Forward’s AI platform for customer service and AI in Japan. Governance for the rollout emphasized staged experiments and validation, with teams responsible for experimental controls, throughput testing, and operational readiness before broader adoption across AI and customer service functions. Money Forward expects Trn1 instances to provide additional ML performance improvements and lower training costs based on outcomes from its Inf1 migration and early Trn1 testing.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2020 2020
In 2020, Money Forward implemented Google Workspace (Formerly Google G-Suite) as a Collaboration application to provide cloud-native productivity and communication capabilities for its professional services organization. The deployment established core cloud email, calendar, and real-time document collaboration capabilities to support internal communication and team productivity. The implementation encompassed standard Collaboration functional modules including Gmail, Google Drive, Google Docs, Google Sheets, Google Meet, and Google Calendar, using shared drives and collaborative editing workflows typical of the category. Configuration work emphasized tenant administration through the Google Admin console, identity and access management, mobile device management, and data sharing controls to govern collaborative content and meeting orchestration. Money Forward is using Google Workspace (Formerly Google G-Suite) in conjunction with its public website, indicating use of account domain services or embedded collaboration artifacts on the site. The deployment aligned the Collaboration application with business functions such as corporate communications, professional services delivery, and knowledge management, with governance focused on admin console policy enforcement, user provisioning workflows, and data sharing governance.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Revive Adserver Legacy Revive Adserver (ex OpenX/Openads) Digital Advertising Platform CRM n/a 2014 2014
In 2014, Money Forward implemented Revive Adserver as its Digital Advertising Platform on the company website. The deployment identifies Revive Adserver as the application responsible for on-site ad delivery and tag orchestration. The Revive Adserver implementation uses core ad-serving and campaign management capabilities typical of a Digital Advertising Platform, including ad inventory configuration, zone management, creative delivery, campaign scheduling, impression and click tracking, and reporting. Configuration work centered on publisher-side inventory setup and creative assignment to support rotated delivery and frequency controls. Operationally, Revive Adserver serves display creatives and manages on-site inventory to support digital advertising operations within Money Forward’s marketing and media teams. Integration is performed through standard ad tags and tracking mechanisms to deliver creatives and record impressions and clicks. Governance and workflow align to platform features, applying role-based access controls, campaign approval workflows, and inventory ownership to centralize ad operations and maintain publisher controls. The implementation is referenced in source material as Revive Adserver, formerly OpenX and Openads, and is used to manage Money Forward’s website advertising.
Digital Advertising Platform CRM 2015 2015
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2019 2019
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2022 2022
Marketing Automation CRM 2016 2016
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Cloud Storage IaaS 2019 2019
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Money Forward

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Money Forward Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Money Forward IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Money Forward digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Money Forward Technographics
Money Forward is a Professional Services organization based in Japan, with around 2597 employees and annual revenues of $281.0 million.
Money Forward operates a diverse technology stack with applications such as Amazon Trainium, Google Workspace (Formerly Google G-Suite) and Revive Adserver (ex OpenX/Openads), covering areas like ML and Data Science Platforms, Collaboration and Digital Advertising Platform.
Money Forward has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), Google and Revive Adserver.
Money Forward recently adopted applications including Amazon Trainium in 2023, Salesforce Pardot in 2022 and Cloudflare CDN in 2022, highlighting its ongoing modernization strategy.
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Our research team continuously updates Money Forward’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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