Irvine, 92618, CA,
United States
Montage Hotels & Resorts Technographics
Montage Hotels & Resorts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Montage Hotels & Resorts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 Montage Hotels & Resorts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Montage Hotels & Resorts has purchased the following applications: RevRaise Booking Engine for Reservation and Booking Management in 2024, Olark Live Chat for Chatbots and Conversational AI in 2024, BirchStreet Reporting & Analytics for Analytics and BI in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Montage Hotels & Resorts is running and its propensity to invest more and deepen its relationship with AZDS , Olark , BirchStreet Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Montage Hotels & Resorts revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Montage Hotels & Resorts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Montage Hotels & Resorts Tech Stack and Enterprise Applications
Montage Hotels & Resorts ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AZDS | Legacy | RevRaise Booking Engine | Reservation and Booking Management | ERP Services and Operations | n/a | 2024 | 2024 |
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Montage Hotels & Resorts AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
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Montage Hotels & Resorts Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BirchStreet Systems | Legacy | BirchStreet Reporting & Analytics | Analytics and BI | Analytics and BI | XBP Global Holdings | 2013 | 2014 |
In 2013, Montage Hotels & Resorts deployed BirchStreet Reporting & Analytics as part of a broader BirchStreet procure-to-pay implementation to centralize accounts payable and invoice processing across geographically dispersed properties in the United States, aligning the project with the Analytics and BI category. The deployment was framed to consolidate AP workflows and surface standardized reporting across property-level finance teams.
BirchStreet Reporting & Analytics was used to deliver AP-focused business intelligence capabilities typical of an Analytics and BI application, including centralized invoice reporting, exception and invoice-status visibility, and dashboard-driven review workflows to support AP operations. The reporting layer was configured to consume transactional P2P data from BirchStreet, enabling consolidated views for accounts payable and finance leadership.
The implementation included integration with BancTec for invoice capture, creating an automated intake stream into the BirchStreet environment, and was executed with XBP Global as the systems integrator. Operational coverage targeted accounts payable and invoice processing functions across Montage properties in the United States, with configuration to align property-level invoice routing to centralized AP controls.
Governance changes emphasized standardized invoice processing and centralized AP visibility, with process adjustments to reduce invoice errors and improve exception handling. Outcomes reported in the case study include reduced errors and improved AP visibility, reflecting the combined effect of BirchStreet procure-to-pay workflows, BancTec invoice capture, and BirchStreet Reporting & Analytics.
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Montage Hotels & Resorts Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Montage Hotels & Resorts Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management, Sourcing | Content Management |
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2022 | 2023 |
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Digital Signing | Content Management |
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2024 | 2024 |
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Montage Hotels & Resorts CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
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Tag Management | CRM |
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2023 | 2023 |
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Montage Hotels & Resorts TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Governance, Risk and Compliance | TRM |
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2023 | 2023 |
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Montage Hotels & Resorts IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Montage Hotels & Resorts CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Montage Hotels & Resorts
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Montage Hotels & Resorts Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||