Schaumburg, 60173, IL,
United States
Montway Auto Transport Technographics
Montway Auto Transport Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Montway Auto Transport and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Montway Auto Transport employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Montway Auto Transport has purchased the following applications: Sage Intacct for ERP Financial in 2015, Desktime for Time and Attendance in 2019, LiveChat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Montway Auto Transport is running and its propensity to invest more and deepen its relationship with Sage , Desktime , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Montway Auto Transport revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Montway Auto Transport intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Montway Auto Transport Tech Stack and Enterprise Applications
Montway Auto Transport ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Intuit Quickbooks Enterprise | Sage Intacct | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Montway Auto Transport implemented Sage Intacct as its core financial system, replacing Intuit Quickbooks Enterprise. The deployment centralized ERP Financial capabilities for accounts payable and accounts receivable, aligning billing, carrier payments, collections, commissions, and claims settlement under a single financial ledger used by the finance organization.
Operational configuration emphasized accounts payable automation and accounts receivable controls, with daily Intacct uploads to capture order and payment data needed for invoicing. Functional modules and workflows implemented included AP transaction recording, invoicing generation, payment processing for carrier disbursements and claim settlement checks, commission accounting, and returned ACH resolution. Day to day activities documented in the system included verifying company bills, obtaining approvals, submitting payments, preparing daily carrier payments, manual invoicing on agent requests, and recording transactions in Sage Intacct.
Integrations and operational coverage tied Sage Intacct to customer support and collections touchpoints, with Invoicing via Intacct coordinated with Help Scout to surface invoice and collection status to agents and collections staff. Governance practices included approval gates for supplier payments and structured AR collections processes, supported by phone and inbox workflows for resolving returned ACH issues and managing claim settlements. Sage Intacct served as the authoritative ERP Financial record for Montway Auto Transport finance and accounting operations.
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Montway Auto Transport HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Desktime | Legacy | Desktime | Time and Attendance | HCM | n/a | 2019 | 2019 |
In 2019, Montway Auto Transport deployed Desktime as its Time and Attendance solution to support payroll and timekeeping across its organization. The rollout targeted multiple departments and was implemented across sites in the United States, Bulgaria, and North Macedonia, with HR and payroll teams designated as primary operational owners.
The deployment configured Desktime for core time tracking, centralized timesheet management, attendance logging, and payroll-ready reporting. Configuration emphasized automated work hour capture and consolidated timesheet generation to streamline payroll reporting and reduce manual timesheet processing.
Operational governance placed responsibility with HR and payroll for time collection, audit, and reporting workflows, standardizing timekeeping processes across regions. According to customer reporting, the Desktime implementation reduced manual timesheet work and improved payroll accuracy and productivity visibility for HR and payroll teams.
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Montway Auto Transport AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Montway Auto Transport deployed LiveChat on its public website to introduce web-based conversational touchpoints. Montway Auto Transport used LiveChat, a Chatbots and Conversational AI application, to support online customer service and lead capture across its United States-facing operations.
The implementation centered on the LiveChat web widget, configured for real-time agent interactions, canned responses, and session transcripts to preserve conversation context. Conversational workflows were organized to route inbound chats to support agents and to capture contact information for follow up, reflecting standard Chatbots and Conversational AI functional patterns. The LiveChat application was instrumented for live monitoring and message templating to streamline agent handling of inquiries.
Deployment was web-embedded on Montway.com and operated across customer-facing pages, with agents accessing conversations through the LiveChat console. No named backend integrations were supplied in the source notes, so explicit CRM or ticketing connections are not recorded in the implementation details.
Operational governance emphasized agent procedures, chat response templates, and transcript retention for quality assurance, with training aligned to the LiveChat interface. Specific rollout sequencing, geographic phasing, and implementation partner details were not disclosed in the provided source.
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Montway Auto Transport Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Montway Auto Transport Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
|
2012 | 2012 |
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Montway Auto Transport CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Montway Auto Transport ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Performance Management | ITSM |
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2014 | 2014 |
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Montway Auto Transport PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Montway Auto Transport IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Montway Auto Transport
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Corporate Controller | Director | Finance | ||||
| Assistant Controller | Director | Finance | ||||
| CEO | CXO | Finance |
Apps Being Evaluated by Montway Auto Transport Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||