London, EC2A 2AG,
United Kingdom
Monzo Bank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Monzo Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3700 Monzo Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Monzo Bank has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Greenhouse ATS for Applicant Tracking System in 2019, In-House Digital Banking for Digital Banking in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Monzo Bank is running and its propensity to invest more and deepen its relationship with Oracle , Apple , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Monzo Bank revenues, which have grown to $1.57 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Monzo Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | Cloud Doing Good | 2018 | 2018 |
In 2018, Monzo Bank implemented Oracle NetSuite ERP as its core cloud financial system. The deployment was executed with implementation partner Cloud Doing Good, and the project centered on the ERP Financial application family to consolidate financial processes for Monzo Bank, a United Kingdom headquartered fintech with roughly 3,700 employees.
The Oracle NetSuite ERP implementation focused on standard financial management capabilities including general ledger, accounts payable, accounts receivable, fixed assets, billing and revenue recognition, and financial reporting and analytics. Configuration work emphasized chart of accounts design, multi-entity accounting controls and period close orchestration to align accounting workflows and month end procedures with category-aligned best practices.
Architecturally the solution was provisioned as a cloud native SaaS Oracle NetSuite ERP instance, leveraging NetSuite core cloud strengths for centralized configuration and role based security. Operational coverage targeted Monzo Bank finance, accounting and treasury related business functions, with system configuration supporting consolidated statutory reporting and internal management reporting across corporate entities.
Governance and rollout were managed through a structured implementation approach led by Cloud Doing Good, combining configuration, user role mapping and change management activities. The program established formal access controls, audit trail capabilities and finance process standardization to embed the ERP Financial application into Monzo Bank operational governance and routine accounting workflows.
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
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Workforce Management | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House Digital Banking | Digital Banking | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, Monzo Bank built and launched an In-House Digital Banking platform as part of its founding technology strategy. The In-House Digital Banking implementation created a mobile first retail Digital Banking channel focused on customer onboarding and everyday banking services.
The implementation emphasized a microservices architecture, with discrete modules implementing core ledger functions, payments processing, account management, and onboarding workflows as described in Monzo's engineering blog. Monzo configured these modules for API first interaction, event driven messaging, and containerized deployment patterns consistent with cloud infrastructure. The platform design enabled independent service scaling and rapid iteration across functional capabilities.
Deployment structure centered on cloud infrastructure hosted in the United Kingdom, with services partitioned by domain and operated through automated CI CD pipelines referenced in Monzo technical posts. Operational scope covered retail banking channels accessed via mobile applications and backend systems supporting customer onboarding processes and account lifecycle management. The configuration included instrumentation for operational telemetry and fault isolation within service boundaries.
Governance and rollout followed an engineering centric model, aligning product teams with service ownership and API contracts to manage change and release cadence. Monzo's documentation indicates the implementation reinforced cross functional workflows between product, engineering, and operations to sustain continuous delivery.
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2016 | 2017 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Data Warehouse | Analytics and BI |
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2016 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2020 | 2020 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Whistleblowing Management | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2020 | 2021 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2017 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2020 | 2020 |
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