Timonium, 21093, MD,
United States
Mosaic Community Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mosaic Community Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Mosaic Community Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mosaic Community Services has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2005, Serenic Navigator HR for Core HR in 2011, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mosaic Community Services is running and its propensity to invest more and deepen its relationship with Oracle , Serenic Software , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mosaic Community Services revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mosaic Community Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2005 | 2005 |
In 2005, Mosaic Community Services implemented Oracle NetSuite ERP. The deployment established ERP Financial capabilities to centralize accounting across its United States operations and to standardize core financial workflows for the organization.
The Oracle NetSuite ERP implementation used Oracle NetSuite ERP cloud SaaS architecture and was configured for general ledger, accounts payable, accounts receivable, and financial reporting modules, with automation applied to period close and reconciliation processes. Governance work focused on a centralized chart of accounts and formalized approval workflows, with the rollout oriented toward finance and accounting teams to unify transactional accounting and statutory financial reporting.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serenic Software | Legacy | Serenic Navigator HR | Core HR | HCM | Mid Mountain Contractors Inc | 2011 | 2012 |
In 2011, Mosaic Community Services implemented Serenic Navigator HR as part of a broader Serenic Navigator suite deployment. The purchase was conducted through AVF Consulting and implementation services were delivered by Mid Mountain Contractors Inc, with the project documented in the United States and aimed at strengthening administrative systems.
The deployment explicitly included Serenic Navigator financial management components and the AwardVision grant management module to support grant reporting and allocations. HR module usage is inferred from adoption of the broader Serenic Navigator suite, positioning Serenic Navigator HR to provide Core HR capabilities such as employee record management, position and payroll-adjacent workflow alignment, and standard Core HR administrative processes.
Operational scope covered finance, grants administration, and inferred human resources functions within Mosaic Community Services in the United States, consolidating reporting and allocations workflows across those business functions. The implementation aligned the Serenic Navigator HR application with grant administration through AwardVision, creating a unified data model for financial and grant reporting.
Governance and delivery were coordinated between AVF Consulting for procurement and Mid Mountain Contractors Inc for implementation services, with rollout activity prioritizing grant reporting and allocation streamlining. Outcomes reported in source material emphasize streamlined reporting and allocations as the primary stated benefit of the Serenic Navigator suite deployment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Mosaic Community Services implemented Microsoft 365 to support Collaboration across the organization and its public web presence. The organization has roughly 300 employees in the United States, and their website references Microsoft 365 assets, indicating tenant-backed services are in active use for external and internal collaboration.
The Microsoft 365 deployment is configured to deliver core Collaboration capabilities, including organization mailboxes, document management and intranet sites, team chat and meeting functionality, and cloud file synchronization consistent with Exchange, SharePoint, Microsoft Teams, and OneDrive usage patterns. Microsoft 365 tenancy artifacts are exposed through web and client access, aligning with common collaboration workflows for content authoring, shared drives, and synchronous communication.
Operationally the implementation is organized as a cloud tenant with centralized identity and user provisioning, supporting communications, program delivery, and administrative business functions across departments. Governance is aligned to tenant administration, access control and information architecture for sites and team spaces, with typical operational workflows for site provisioning, channel lifecycle, and external sharing controls.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Digital Signing | Content Management |
|
2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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