San Diego, 92109-4920, CA,
United States
Mossy Automotive Group Technographics
Mossy Automotive Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mossy Automotive Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 125 Mossy Automotive Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mossy Automotive Group has purchased the following applications: Hireology for Recruiting, Applicant Tracking System in 2019, Dealertrack F&I for Dealership Management in 2019, CarNow MessageNow for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mossy Automotive Group is running and its propensity to invest more and deepen its relationship with Hireology , Cox Automotive , Procede Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mossy Automotive Group revenues, which have grown to $308.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mossy Automotive Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mossy Automotive Group Tech Stack and Enterprise Applications
Mossy Automotive Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hireology | Legacy | Hireology | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Mossy Automotive Group deployed Hireology. The implementation uses Hireology as its Recruiting,Applicant Tracking System and is embedded on the company careers site to capture online job applications and candidate information directly from their website.
Hireology was configured to support job posting, application intake, candidate tracking, interview scheduling, and hiring manager collaboration, reflecting standard Recruiting,Applicant Tracking System workflows. The platform is managed by HR and hiring teams at Mossy Automotive Group, centralizing candidate records and configurable hiring workflows accessible through the public careers page on their website.
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Mossy Automotive Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cox Automotive | Legacy | Dealertrack F&I | Dealership Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Mossy Automotive Group deployed Dealertrack F&I to extend its Dealership Management capabilities. Dealertrack F&I is exposed on the dealership public website to support consumer facing finance and insurance workflows during online vehicle shopping and lead capture.
Configured Dealertrack F&I modules align with typical F&I functional scope, including dealer menu selling, credit application capture, payment calculation, contract generation, compliance validation, and electronic contracting with electronic signature support. The implementation places Dealertrack F&I as the primary finance and insurance system for onsite and online customer interactions, and the full application name Dealertrack F&I appears in web checkout and digital retailing flows.
Operational coverage centers on the F&I office and the sales and internet sales teams at Mossy Automotive Group, with process standardization to unify how finance options are presented and documented. Governance focused on centralizing menu rules and approval workflows, and the deployment changed how F&I documentation is produced and routed by embedding Dealertrack F&I into customer facing and back office processes.
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Dealership Management | ERP Services and Operations |
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2018 | 2018 |
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Mossy Automotive Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CarNow | Legacy | CarNow MessageNow | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Mossy Automotive Group implemented CarNow MessageNow on its public website. The deployment positioned CarNow MessageNow as the primary Chatbots and Conversational AI layer for web-based customer engagement, embedding the vendor widget to capture inbound conversations and initiate real-time messaging with visitors. Functional modules implemented centered on live chat, AI-assisted message triage, automated lead capture through conversational forms, session transfer to live agents, and appointment request orchestration consistent with dealer conversational workflows. Configuration emphasized scripted response templates and conversational routing to support front-line sales and service interactions.
Operationally the implementation covers the dealership digital front door, routing web-originated chats to sales and service teams and aligning conversations with existing dealership processes. The architecture is a web-embedded SaaS conversational layer that uses standard webhook and API patterns to synchronize chat-derived leads and session context with dealer back-office systems such as CRM and DMS where integration points exist. Governance practices established included role-based access for chat responders, predefined escalation rules, and staged rollout on the public site to centralize inbound customer engagement. CarNow MessageNow and Chatbots and Conversational AI technology together provide Mossy Automotive Group a persistent conversational channel to operationalize lead capture and online appointment interactions.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Mossy Automotive Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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Mossy Automotive Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2017 | 2017 |
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Mossy Automotive Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Mossy Automotive Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Automotive Dealership CRM | CRM |
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2019 | 2019 |
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Automotive Dealership CRM | CRM |
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2019 | 2019 |
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Automotive Dealership CRM | CRM |
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2019 | 2019 |
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Automotive Dealership CRM | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Sales Analytics | CRM |
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2020 | 2020 |
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Mossy Automotive Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Mossy Automotive Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2015 | 2015 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Mossy Automotive Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Mossy Automotive Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Mossy Automotive Group
Apps Being Evaluated by Mossy Automotive Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||