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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Motilal Oswal Home Finance= Data, Technology Stack, and Enterprise Applications
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Azentio Legacy Azentio Amlock (formerly 3i Infotech AMLOCK) AML, Fraud and Compliance TRM n/a 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Application Hosting and Computing Services IaaS n/a 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Exotel Legacy Exotel Contact Centre Call Center CRM Exotel 2023 2023
In 2023, Motilal Oswal Home Finance deployed Exotel Contact Centre. The deployment used Ameyo by Exotel to centralize information management and instrument Call Center capabilities for financial-services customer support in India. The implementation configured multi-line queues and explicit HNI prioritization to reshape advisor workflows and call routing. Exotel Contact Centre was configured to centralize customer interaction context and case-handling information to streamline advisor handoffs and queue management. Functional capabilities implemented emphasized queuing, priority routing, and centralized contact data management for advisor efficiency. Exotel acted as the vendor and implementation partner for Ameyo by Exotel, integrating the contact centre with Motilal Oswal Home Finance's CRM so interaction context flowed into case and advisor-management processes. The operational scope covered financial-services customer support and CRM-aligned advisor teams across India. Governance changes formalized priority routing rules for HNI calls and embedded queue management into advisor workflows to standardize escalation and handling procedures. The deployment delivered roughly a 15% operational-efficiency improvement per the published case study.
IT Decision Makers and Key Stakeholders at Motilal Oswal Home Finance=
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Motilal Oswal Home Finance= Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Motilal Oswal Home Finance= Technographics

Motilal Oswal Home Finance= is a Banking and Financial Services organization based in India, with around 1200 employees and annual revenues of $250.0 million.

Motilal Oswal Home Finance= operates a diverse technology stack with applications such as Azentio Amlock (formerly 3i Infotech AMLOCK), GoDaddy and Exotel Contact Centre, covering areas like AML, Fraud and Compliance, Application Hosting and Computing Services and Call Center.

Motilal Oswal Home Finance= has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Azentio, GoDaddy and Exotel.

Motilal Oswal Home Finance= recently adopted applications including Exotel Contact Centre in 2023, GoDaddy in 2022 and Azentio Amlock (formerly 3i Infotech AMLOCK) in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Motilal Oswal Home Finance=’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Motilal Oswal Home Finance=’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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