Motorola Solutions
500 W Monroe Street, Ste 4400,
Chicago, 60661, IL,
United States
Chicago, 60661, IL,
United States
1 847-576-5000
Professional Services
Motorola Solutions Technographics
Motorola Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Motorola Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23000 Motorola Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Motorola Solutions has purchased the following applications: FIS GETPAID for AR Automation in 2008, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) for Applicant Tracking System in 2014, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Motorola Solutions is running and its propensity to invest more and deepen its relationship with FIS Global , Oracle , Paystand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Motorola Solutions revenues, which have grown to $11.68 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Motorola Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Motorola Solutions Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP Financial Management | n/a | 2008 | 2008 |
In 2008, Motorola Solutions implemented FIS GETPAID as part of an AR Automation initiative for accounts receivable collections and reporting. The 2008 effort focused on EMB Services reporting and collections workflows, with dedicated application support and enhancement activities performed from March 2008 through September 2010.
Implementation work concentrated on FIS GETPAID core collection processing and reporting capabilities, with configuration and enhancement tasks to stabilize payment posting and dispute handling workflows. Reporting was delivered using Actuate 6, and the application ran against an Oracle 9i database on a UNIX operating environment, reflecting a classical stack for AR Automation and enterprise reporting.
Integrations explicitly included Actuate 6 for EMB Services reporting, Oracle 9i as the transactional repository, and UNIX based batch and runtime processing for production operations. Operational coverage emphasized ensuring the production system was healthy and accurate during business hours for Motorola Solutions in the United States, with support and enhancements scoped to those availability windows.
Governance and delivery included planned initiatives to improve production health and accuracy, systematic defect reduction, and ongoing application support and enhancements. The engagement delivered progressive stability improvements and reduced bugs year by year, with programming and application support responsibilities centered on sustaining FIS GETPAID in the AR Automation environment.
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ERP Financial | ERP Financial Management |
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2013 | 2013 |
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ERP Financial | ERP Financial Management |
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2020 | 2020 |
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Expense Management | ERP Financial Management |
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2016 | 2016 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinite Computer Solutions | Legacy | Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
In 2014, Motorola Solutions implemented Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) as their Applicant Tracking System. The deployment is surfaced on Motorola Solutions careers pages, using Infinite BrassRing to manage external candidate intake directly from the company website and to centralize talent acquisition workflows for corporate HR and recruiting teams.
Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) was configured to support core Applicant Tracking System functions including requisition management, candidate sourcing via the career site, candidate tracking and status workflows, interview scheduling orchestration, and offer management. The implementation emphasized configurable workflow automation and built in hiring stages to standardize recruiter and hiring manager processes, with reporting and analytics modules used for pipeline visibility and compliance monitoring.
Operational integration focused on the Motorola Solutions career site and internal recruiter portals, providing a web hosted applicant experience and recruiter access to candidate profiles and activity history. Integrations are centered on site level data capture and recruiter-facing user interfaces, enabling application routing and automated notifications from the ATS to recruiting teams.
Governance addressed standard ATS controls, implementing role based access for recruiters and hiring managers and formalized requisition approval routing to align hiring workflows with corporate HR policy. The configuration supported process standardization across talent acquisition, reducing manual steps in candidate intake and interview coordination while preserving audit trails for hiring decisions.
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Core HR | HCM |
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2015 | 2015 |
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Employee Experience | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2013 | 2013 |
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Time and Attendance | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Motorola Solutions implemented Salesforce Field Service (ex ClickSoftware) for Field Service Management across targeted US service centers. The ClickSoftware implementation integrated with SAP to support activity planning and scheduling, with the initial rollout focused on four US cities and assigned activity planners and schedulers in those locations.
Configuration emphasized activity planning and scheduling capabilities consistent with Field Service Management, including dispatcher scheduling, work order orchestration, and mobile technician access to align service workflows with operational requirements. Training and enablement were delivered as both instructor led training and WebEx sessions, supported by formal work instructions and consolidated training master data to ensure consistent process execution.
Operational governance covered on-site go live support and post functional support, with governance and handoffs defined between training, planning, and field operations teams. Salesforce Field Service (ex ClickSoftware) was positioned to impact service delivery, scheduling, and field technician operations through standardized scheduling workflows and maintained training artifacts.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2012 | 2012 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2015 |
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Data Warehouse | Analytics and BI |
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2005 | 2005 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Survey and Questionnaire | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2010 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Sales Automation, Sales Engagement | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2016 | 2016 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hardware Asset Management (HAM), Software Asset Management (SAM), IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2015 | 2015 |
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Incentive Compensation Management | SPM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Open-Source Database | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2013 | 2013 |
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Database Management | IaaS |
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1992 | 1992 |
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Network Management and Monitoring | IaaS |
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2012 | 2012 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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Vulnerability Management | CyberSecurity |
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2023 | 2023 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Motorola Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Motorola Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Motorola Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Motorola Solutions digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Motorola Solutions Technographics
Motorola Solutions is a Professional Services organization based in United States,
with around 23000 employees and annual revenues of $11.68 billion.
Motorola Solutions operates a diverse technology stack with applications such as
FIS GETPAID, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) and Salesforce Field Service (ex ClickSoftware),
covering areas like AR Automation, Applicant Tracking System and Field Service Management.
Motorola Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Infinite Computer Solutions and Salesforce.
Motorola Solutions recently adopted applications including
6sense Account Engagement Platform in 2023, Nucleus Security Platform in 2023 and Absorb LMS in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Motorola Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Motorola Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Motorola Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.