Sao Paulo, 04530-001,
Brazil
Movida Brazil Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Movida Brazil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Movida Brazil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Movida Brazil has purchased the following applications: Bee CRM for CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Movida Brazil is running and its propensity to invest more and deepen its relationship with Bee Systems , Quantcast or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Movida Brazil revenues, which have grown to $2.19 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Movida Brazil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Bee Systems | Legacy | Bee CRM | CRM | CRM | n/a | 2021 | 2021 | In 2021, Movida Brazil implemented Bee CRM, a CRM application, to automate customer service and car rental scheduling. The deployment targeted operational teams in Brazil responsible for reservations and customer support, aligning the application with rental scheduling workflows and agent-facing service queues. Configuration emphasized workflow automation and scheduling orchestration, leveraging Bee CRM core capabilities to standardize booking lifecycle steps and reduce manual touch points. Implementation included configuration of automated notifications and ticketing workflows, and vendor-aligned omnichannel inbox features such as WhatsApp messaging to consolidate customer interactions into the Bee CRM interface. Operational coverage focused on customer service and reservation business functions within Movida’s transportation operations in Brazil, with agents using Bee CRM for case handling and appointment management. The rollout required updating operational procedures to route scheduling tasks through the CRM and to manage an integrated customer inbox and automation rules. According to the vendor, the Bee CRM implementation reduced customer complaints and lowered agent effort, outcomes cited by Bee Systems following the deployment. Governance adjustments to support automated workflows and inbox handling were part of the rollout, aligning process controls with the CRM-driven scheduling and service workflows. | |
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Marketing Analytics | CRM |
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2016 | 2016 |
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