AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Movida Brazil Tech Stack and Enterprise Applications

CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Alctel Legacy Alctel Contactfy Call Center CRM n/a 2023 2023
In 2023, Movida Brazil implemented Alctel Contactfy as its Call Center solution for contact center and CRM use across its Brazil customer service organization. The deployment positions Alctel Contactfy as the central CCaaS and UCaaS layer supporting agent mobility and customer engagement workflows for Movida Brazil. The implementation leveraged Alctel Contactfy modules aligned with omnichannel CCaaS capabilities and softphone and unified communications features, including automatic call distribution, interactive voice response, computer telephony integration for screen pop and call context, and presence based softphone routing. Configuration work centered on channel orchestration for voice and digital interactions along with agent desktop consolidation to support remote and in office agents. Operational coverage focused on Movida Brazil customer service and contact center teams, using Alctel Contactfy to unify contact handling and CRM oriented workflows across sites in Brazil. The deployment emphasized mobility for field facing staff and contact center agents, enabling cloud based softphone access and centralized administration of agent profiles and queues. Governance and rollout were estimated in 2023 as a phased adoption to deliver omnichannel routing, role based access controls, and centralized monitoring through the Alctel Contactfy administration console. The stated objective of the deployment was to improve customer service responsiveness and agent mobility while embedding Call Center platform capabilities into Movida Brazil service operations.
CRM CRM 2021 2021
Marketing Analytics CRM 2016 2016

IT Decision Makers and Key Stakeholders at Movida Brazil

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Movida Brazil Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Movida Brazil IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Movida Brazil digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Movida Brazil Technographics
Movida Brazil is a Transportation organization based in Brazil, with around 6000 employees and annual revenues of $2.19 billion.
Movida Brazil operates a diverse technology stack with applications such as Alctel Contactfy, covering areas like Call Center.
Movida Brazil has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Alctel.
Movida Brazil recently adopted applications including Alctel Contactfy in 2023, Bee CRM in 2021 and Quantcast Measure in 2016, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Movida Brazil’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Movida Brazil’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Movida Brazil technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.