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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Mozaic Restaurant Gastronomic Bali Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ResDiary Legacy ResDiary Reservation and Booking Management ERP Services and Operations n/a 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zonka Feedback Legacy Zonka Feedback CSAT Customer Experience CRM n/a 2021 2021
In 2021, Mozaic Restaurant Gastronomic Bali implemented Zonka Feedback CSAT to capture guest experience signals across on-site and remote touchpoints. The deployment supports Customer Experience measurement for the Bali restaurant, instrumenting CSAT surveys to track satisfaction and open-text guest feedback over multiple years. Zonka Feedback CSAT was configured with kiosk tablet surveys for on-site diners, SMS surveys for mobile follow-up, and email surveys for post-stay responses. Functional capabilities used include CSAT scoring, kiosk and email survey delivery, SMS survey distribution, and negative-feedback SMS alerting to trigger rapid response workflows. Operational coverage focuses on front-of-house guest experience and service recovery processes, with staff receiving real-time negative-feedback SMS alerts to accelerate issue resolution. The implementation has been in use for multiple years and has captured more than 5,000 responses, informing daily hospitality operations and guest recovery procedures. Governance centered on embedding alert-driven workflows into operational routines and maintaining ongoing survey cadence, with Zonka Feedback CSAT serving as the primary Customer Experience feedback platform for guest satisfaction monitoring at Mozaic Restaurant Gastronomic Bali.
Tag Management CRM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cloudflare Legacy Cloudflare CDN Content Delivery Network IaaS n/a 2020 2020
IT Decision Makers and Key Stakeholders at Mozaic Restaurant Gastronomic Bali
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Mozaic Restaurant Gastronomic Bali Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Mozaic Restaurant Gastronomic Bali Technographics

Mozaic Restaurant Gastronomic Bali is a Leisure and Hospitality organization based in Indonesia, with around 15 employees and annual revenues of $2.0 million.

Mozaic Restaurant Gastronomic Bali operates a diverse technology stack with applications such as ResDiary, Zonka Feedback CSAT and Cloudflare CDN, covering areas like Reservation and Booking Management, Customer Experience and Content Delivery Network.

Mozaic Restaurant Gastronomic Bali has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ResDiary, Zonka Feedback and Cloudflare.

Mozaic Restaurant Gastronomic Bali recently adopted applications including ResDiary in 2022, Zonka Feedback CSAT in 2021 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Mozaic Restaurant Gastronomic Bali’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Mozaic Restaurant Gastronomic Bali’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Mozaic Restaurant Gastronomic Bali technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.