Bali, 80571,
Indonesia
Mozaic Restaurant Gastronomic Bali Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Mozaic Restaurant Gastronomic Bali and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Mozaic Restaurant Gastronomic Bali employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mozaic Restaurant Gastronomic Bali has purchased the following applications: ResDiary for Reservation and Booking Management in 2022, Zonka Feedback CSAT for Customer Experience in 2021, Cloudflare CDN for Content Delivery Network in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mozaic Restaurant Gastronomic Bali is running and its propensity to invest more and deepen its relationship with ResDiary , Zonka Feedback , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mozaic Restaurant Gastronomic Bali revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mozaic Restaurant Gastronomic Bali intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ResDiary | Legacy | ResDiary | Reservation and Booking Management | ERP Services and Operations | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zonka Feedback | Legacy | Zonka Feedback CSAT | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Mozaic Restaurant Gastronomic Bali implemented Zonka Feedback CSAT to capture guest experience signals across on-site and remote touchpoints. The deployment supports Customer Experience measurement for the Bali restaurant, instrumenting CSAT surveys to track satisfaction and open-text guest feedback over multiple years.
Zonka Feedback CSAT was configured with kiosk tablet surveys for on-site diners, SMS surveys for mobile follow-up, and email surveys for post-stay responses. Functional capabilities used include CSAT scoring, kiosk and email survey delivery, SMS survey distribution, and negative-feedback SMS alerting to trigger rapid response workflows.
Operational coverage focuses on front-of-house guest experience and service recovery processes, with staff receiving real-time negative-feedback SMS alerts to accelerate issue resolution. The implementation has been in use for multiple years and has captured more than 5,000 responses, informing daily hospitality operations and guest recovery procedures.
Governance centered on embedding alert-driven workflows into operational routines and maintaining ongoing survey cadence, with Zonka Feedback CSAT serving as the primary Customer Experience feedback platform for guest satisfaction monitoring at Mozaic Restaurant Gastronomic Bali.
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Tag Management | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cloudflare | Legacy | Cloudflare CDN | Content Delivery Network | IaaS | n/a | 2020 | 2020 |
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