Mr. Appliance
1010 N University Parks Dr,
Waco, 76707, TX,
United States
Waco, 76707, TX,
United States
1 888-998-2011
Professional Services
Mr. Appliance Technographics
Mr. Appliance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mr. Appliance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Mr. Appliance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mr. Appliance has purchased the following applications: Paradox Olivia Chatbot for Recruiting Chatbot in 2023, Apollo ERP for Manufacturing ERP in 2016, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mr. Appliance is running and its propensity to invest more and deepen its relationship with Workday , CareerPlug , Apollo - Enterprise Resource Planning or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mr. Appliance revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mr. Appliance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mr. Appliance Tech Stack and Enterprise Applications
Mr. Appliance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Paradox Olivia Chatbot | Recruiting Chatbot | HCM | n/a | 2023 | 2023 |
In 2023 Mr. Appliance deployed Paradox Olivia Chatbot as an embedded careers site assistant to support recruiting activity. The Paradox Olivia Chatbot appears on jobs.mrappliance.com and leverages ParadoxAI to deliver conversational candidate interaction for the company headquartered in the United States. This deployment is focused on the recruiting function within an organization of approximately 200 employees. The implementation narrative centers on the Paradox Olivia Chatbot and the Recruiting Chatbot category for candidate facing workflows.
Functionally the Paradox Olivia Chatbot was configured to provide continuous candidate engagement, screening style conversational flows, position specific Q and A, and automated scheduling handoffs to human recruiters. The Paradox Olivia Chatbot configuration includes scripted qualification logic and form capture to collect applicant contact and role interest details, consistent with Recruiting Chatbot capabilities. Configuration work emphasized conversational flow tuning and role specific prompts to match franchise and field technician hiring needs.
Deployment and operational governance were organized around Talent Acquisition and HR operations owning conversation design and escalation rules. The Paradox Olivia Chatbot runs as a site embedded widget on the public careers domain, directing higher complexity inquiries to recruiter workflows and capturing candidate information for downstream internal handling. Rollout focused on the public careers experience rather than internal portals, with ongoing conversational optimization expected as hiring needs evolve.
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Mr. Appliance ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apollo - Enterprise Resource Planning | Legacy | Apollo ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Mr. Appliance implemented Apollo ERP as its Enterprise resource planning solution. The deployment established Apollo ERP as the primary transactional backbone for the company, centralizing financial and operational recordkeeping under a single application.
Configuration focused on core financial management, inventory control for parts, procurement, order-to-cash and service dispatch workflows, reflecting typical Enterprise resource planning functionality for a field service provider. The implementation also included workflow automation for service order processing and routine financial close activities to support consistent operational cadence.
Deployment covered back office finance, operations and the field service organization across the United States, aligning scheduling, parts logistics and invoicing processes under a unified data model. Primary business functions impacted included finance, operations, parts logistics and field service management, with system use scaled to a mid market services firm of approximately 200 employees.
Governance emphasized centralized master data, standardized process definitions and role based access controls for finance and operations to enforce consistent transaction handling. Mr. Appliance is listed as a customer of Apollo ERP, and Apollo ERP served as the Enterprise resource planning platform for the company.
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Mr. Appliance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Mr. Appliance implemented Microsoft 365 to standardize its Collaboration tooling across the organization. Public traces on the corporate website indicate active use of Microsoft 365 services as part of the company productivity stack.
The Microsoft 365 deployment provided core Collaboration capabilities including cloud email and calendaring, real-time chat and meetings, document management and team sites, and file sync and sharing. Configurations typically align with Exchange Online for messaging, Microsoft Teams for synchronous collaboration, SharePoint Online for intranet and document libraries, and OneDrive for Business for user file storage, delivering a unified productivity layer for office and field staff.
Operationally the implementation reflects a cloud-first SaaS architecture, with Microsoft 365 serving as the primary Collaboration platform for corporate communications, scheduling, and knowledge sharing across departments. Governance practices for access, mailbox lifecycle, and external sharing are commonly applied within Microsoft 365 deployments, supporting centralized identity and policy enforcement through Microsoft identity services.
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Mr. Appliance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Mr. Appliance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Mr. Appliance PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Mr. Appliance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Mr. Appliance
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Business Partner | Manager | HR | |
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HR Manager | Manager | HR | |
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Vice President Operations | VP | Operations | |
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Group President | CXO | Finance | |
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Apps Being Evaluated by Mr. Appliance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mr. Appliance IT executives and key decision makers. This section highlights Mr. Appliance's latest recorded technology evaluations, including Instructure Intelligent Insights for Learning and Development on 2025-09-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mr. Appliance digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-09-24 | Mr. Appliance | Evaluated | Instructure | Instructure Intelligent Insights | Learning and Development | HCM |
FAQ - APPS RUN THE WORLD Mr. Appliance Technographics
Mr. Appliance is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $50.0 million.
Mr. Appliance operates a diverse technology stack with applications such as
Paradox Olivia Chatbot, Apollo ERP and Microsoft 365,
covering areas like Recruiting Chatbot, Manufacturing ERP and Collaboration.
Mr. Appliance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Apollo - Enterprise Resource Planning and Microsoft.
Mr. Appliance recently adopted applications including
Paradox Olivia Chatbot in 2023, The Trade Desk in 2021 and Oracle Marketing Cloud (Eloqua) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mr. Appliance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mr. Appliance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mr. Appliance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.