Boxmeer, 5831 AN,
Netherlands
MSD Animal Health Technographics
MSD Animal Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MSD Animal Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6200 MSD Animal Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MSD Animal Health has purchased the following applications: SAP Travel and Expense Management for Expense Management in 2012, Absorb LMS for Learning and Development in 2023, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MSD Animal Health is running and its propensity to invest more and deepen its relationship with SAP , Absorb , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MSD Animal Health revenues, which have grown to $3.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MSD Animal Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MSD Animal Health Tech Stack and Enterprise Applications
MSD Animal Health ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Travel and Expense Management | Expense Management | ERP | n/a | 2012 | 2012 |
In 2012, MSD Animal Health implemented SAP Travel and Expense Management to centralize employee travel and expense processes within its Expense Management domain. The initial deployment focused on travel request orchestration, expense reporting, and multi level approval workflows to standardize submissions and approvals across the organization.
Configuration work centered on travel request orchestration, electronic expense report capture, per diem and mileage calculation, and approval routing. SAP Travel and Expense Management capabilities were used for policy enforcement, spend controls, expense itemization, automated receipt matching, and workflow notifications to support consistent expense adjudication.
The implementation included standard interfaces to corporate finance and payroll systems to route approved expenses into accounts payable and payroll processes and to align accounting codes and tax treatments with finance rules. Operational coverage emphasized employee expense management processes across finance, human resources, and business unit managers operating in the Netherlands.
Governance introduced centralized expense policy configuration, role based approval matrices, and audit logging, with a Senior Consultant for Employee Expense Management overseeing configuration and rollout activities. Training and a staged rollout approach were applied to finance and manager user groups to operationalize approval workflows and expense policy enforcement.
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MSD Animal Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Absorb | Legacy | Absorb LMS | Learning and Development | HCM | n/a | 2023 | 2023 |
In 2023, MSD Animal Health implemented Absorb LMS for Learning and Development. Absorb LMS is surfaced on the MSD Animal Health website and functions as the primary learning portal for the company’s Netherlands organization.
The deployment reflects a cloud-hosted, site-embedded learning platform architecture, with centralized course catalog management, learner enrollment workflows, role-based administration, assessments, and reporting dashboards commonly found in Learning and Development solutions. Configuration emphasis appears to be on centralized content publishing and self-service access for employees, using Absorb LMS to deliver e-learning modules and structured training programs.
Operational scope is focused on corporate learning and training functions within MSD Animal Health in the Netherlands, aligning L&D and HR teams around a single web-accessible learning system. Governance centers on centralized administration, content lifecycle oversight, and administrative reporting to support ongoing course management and learner tracking.
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MSD Animal Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2013 | 2013 |
MSD Animal Health implemented Salesforce Sales Cloud in 2013. The deployment positioned Salesforce Sales Cloud as the primary sales platform to address Sales Automation,CRM,Sales Engagement requirements across the organization.
Configuration emphasized standard Sales Cloud functional modules, including lead management, opportunity management, account and contact management, pipeline and sales forecasting, and sales engagement features such as activity tracking and email integration. The Salesforce Sales Cloud implementation was configured to mirror commercial workflows and defined opportunity stages to support consistent sales execution.
The implementation is used on their website for lead capture and direct routing into Salesforce Sales Cloud, providing a continuous inbound lead to CRM flow. Operational coverage focuses on commercial and field sales functions and account management teams that manage animal health product relationships within MSD Animal Health.
Governance centralized customer records, standardized pipeline hygiene, and enforced role based access controls with configured dashboards for sales managers and leaders. The rollout included process configuration and adoption activities to align sales processes and engagement workflows with the capabilities of Salesforce Sales Cloud.
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MSD Animal Health ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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MSD Animal Health TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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MSD Animal Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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MSD Animal Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at MSD Animal Health
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by MSD Animal Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||